Customer Service Sales Representative
Resume:
Igor Gryb
********@*****.***
Work Experience:
UVM Medical Center, Burlington, VT 03/2017 - 06/2018
Position: Registration Representative
Responsibilities: admitting patients, acquiring signatures for billing, verifying insurance information, faxing notifications to insurance companies, mailing forms and letters
Achievements: average rating of 95% on accuracy audits, restructured scripting on two important forms to favor ease of comprehension and conciseness
Maplefields at the Airport, Burlington, VT 05/2016 - 03/2017
Position: Assistant Manager
Responsibilities: recording inventory, maintaining displays, providing customer service, cash-handling, training new hires
Achievements: increased daily sales by over 25% ($600+), slashed product waste after monitoring evening and night shift sales
YMCA, Downtown Montreal, QC 08/2012 - 08/2015
Position: Customer Service/Sales Representative
Responsibilities: selling memberships (P.O.S) and building customer loyalty
Achievements: trained two new hires in 75% of the typical training time
Education:
Dawson College, Montreal, QC 09/2012 - 05/2014
Associates Degree in Communications
Focus: Linguistics
Graduated with Honors in Spring 2014
Skills:
Soft Skills: organization, team work, leadership, attention to detail
Computer literacy: HTML/CSS/JavaScript, SQL
Software: Prism/EPIC (EMR/EHR data entry systems), Excel, Word, Outlook, all internet browsers
Hardware: printers, scanners, fax machines, office phones, 10-key calculators, certified mailing
Languages:
English (speaking/writing: fluent), French (speaking/writing: fluent), Russian (speaking: fluent/ writing: basic)
Contact this candidate