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Sales Customer Service

Location:
Hayden, ID, 83835
Posted:
October 23, 2018

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Resume:

Karla Freeman

***** ********* ****

Hayden, ID **835

C: 361-***-****

Email:ac7g8f@r.postjobfree.com

Profile: Highly self- motivated individual with 25 + years’ experience in accounting, titling, registration, HR functions, administration, flight time management, maintenance scheduling, and overall company daily operations.

My experience in these practice areas demonstrate tangible versatility and growth from result driven execution of competencies, to the management of a team executing those and other functions.

Computer Programs

ADP/Drive Program/Reynolds and Reynolds/Ignite/ADP Workforce TRIVIN/OLARS/ETAPS (on line registration system) Microsoft Office/Excel/QuickBooks

Flight Schedule Pro

Experience:

Gulf Coast Auto Group - formally

Dean McCrary Imports/Dean McCrary Mazda 07/2014 - Present

1525 E. I 65 Service Road S.

Mobile, AL 36619

Accounting Clerk/Cancellation Administrator/Payroll Clerk

Process/balance dealer reserve statements, balance schedules for end of month closing.

Pay all aftermarket products sold and process all cancellations of aftermarket products

Work directly with the Owner, Sales Managers, Finance Managers as well as lenders to solve financing issues

Process weekly payroll for 120+ employees, process monthly manager’s commission as well as processing monthly sales commissions.

Make payroll transfer and pay payroll taxes

Run daily banking reports to post all funding notices

Run background check and drug test on new applicant, set up new hire employees

Process daily deposits, reconcile bank statement monthly

Generate month end report of manager chargebacks

Handle customer and lender concerns

Many other aspects of accounting and administrative duties

Nissan of Bourne

60 MacArthur Blvd.

Bourne, MA 02532 508-***-****

Deal Clerk/Title Clerk/Cashier 03/2012 – 06/2014

Process all vehicle sales to include all paperwork for financing of new, used, wholesale, dealer trades and cash deals.

Payoff trade-ins, floor plan payoffs

Track inventory of vehicles. Stock in all new and used inventories. Report all retail sales.

Process and balance dealer reserve statements, balance schedules for end of month closing. Process holdback, floor plan assistance, and accessory payments from Nissan. Balance monthly Nissan statement as well as floor plan statements. Balance monthly bank statement of registration account.

Pay all aftermarket products sold and process all cancellations of aftermarket products

Process all MA title work including issuing plates and stickers on TRIVIN. Also process RI, NH title work, work with an outside registry company for all other states.

Work directly with the Owner, Sales Managers, Finance Managers as well as lenders to solve financing issues.

Part time service and parts cashier. Process daily cash sales and deposits.

All aspects of accounting and office procedures.

Pelican Flight Training Center 954-***-****

1601 SW 75th Ave.

Pembroke Pines, FL 33023

Maintenance Coordinator/Accounting Clerk/Secretary/Dispatcher 07/2008 – 01/2012

Worked directly under the President/Vice President/Owners of the company as well as a liaison between partners in Latvia Russia.

Oversaw all daily discrepancies with aircraft written up by pilots, instructors, and students.

Daily scheduling. Dispatched scheduled flights.

Processed daily maintenance status reports companywide, and for the FAA for 20 aircraft and 3 helicopters.

Billing of flight time, instruction time, ALSIM instruction and fuel.

Tracked daily hours on all aircraft and schedule for routine maintenance.

Financial forecasting as well as student training forecasting.

Responsible for balancing daily deposits and student accounts, accounts payable/receivable, handling health insurance for employees and students, billing and all HR functions including payroll.

Responsible for month end lease back reports, flight hour reports, ALSIM usage reports, monthly fuel tracking and end of month reports to file with the Veterans Administration for flight student reimbursements.

Performed all aspects of customer service.

Professional references upon request.

Additional references on LinkedIn.

KF



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