CRYSTAL MCKEE

**** ********* ******

Thomasville, NC 27360

ac7g7o@r.postjobfree.com

To bring my dedication, responsibility and motivation to a company that offers an atmosphere to learn and grow in. I thrive in a fast paced environment and love helping people. EXPERIENCE

JUNE 2004 TO CURRENT

LICENSED SALES AGENT/CUSTOMER SERVICE, WILLIAMS INSURANCE & ASSOC.

~Determine customers’ needs and prepare proposals to sell services that address these needs

~Contact prospective customers to present information and explain available services

~Prepare forms or agreements to complete sales Develop Prospects from current customers, referral leads and sales

~Calculate premiums and establish payment methods Perform administrative tasks such as maintaining records, handling policy renewals and processing payments

~ Discuss policy changes with the insured and process those changes

~Process bills sent to customers for payment as well as processing collections and recording receipts for payments made on these accounts

~Preparing daily bank deposits and reports

JANUARY 1998 TO MAY 1999

DELIVERY COORDINATOR, FURNITURELAND SOUTH

~Notify customers of the arrival of furniture orders and arrange for delivery

~Determine method of shipment and prepare invoices and other shipping documents

~Direct delivery trucks to the delivery location

EDUCATION

1993-1997

HIGH SCHOOL DIPLOMA, TRINITY HIGH SCHOOL

1997-1998

GTCC JAMESTOWN

SKILLS

20 years of customer service and sales experience

Quick Learner

Efficient

Dependable

Various Microsoft Skills

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