Mark R. Carraway
a dedicated, efficient, and motivated professional
who has experience in all aspects of Business Analysis, System Design & Analysis and Software Project
Management. From project inception until completion, I have expertise in design, development, testing,
deployment, documentation, maintenance and
stakeholder management. I can analyze business data intelligently to provide support for business decisions and expand its capabilities. I am confident and have excellent communication skills to inspire all levels of business. I can manage a team very effectively. As a driven individual, I am looking for an opportunity to advance within a company that is growing in their prospective field.
150 Mauna Kea Lane, Unit A Bastrop, TX 78602
Project Business Analysis
Team & Client Data Analysis
Southwest Mississippi Community College
Associate of Science (A.S.) Marketing / Retail
Amite School Center
High School/Secondary Diplomas and
Meyer Vacation Rentals
Sharepoint and Systems Manager
2018 - Present
Served as project manager for the latest software conversion from Property Plus to a new web based solution called Streamline for about 2 years. After successfully converting the organization to Streamline. I was asked to take on the additional role of Sharepoint administrator /developer, which I have been doing for the past few months. Work directly with business unit managers and staff to evaluate and improve workflow, data storage and communication processes by developing SharePoint solutions to complex business challenges. Maintain source code and documentation to ensure controlled development of all projects. Test and document all deliverables before deployment. Educate managers and key staff on how to use new SharePoint solutions. Perform routine administrative and maintenance tasks on SharePoint systems as required to ensure proper operation.
Monitor project progress - mainly Streamline but other projects as needed - by tracking activities, resolving problems, publishing progress reports, and recommending actions. Keep projects - mainly Streamline but other projects as needed - on track by maintaining a line of sight accomplish the results on the entire project as a whole while scheduling tasks and coordinating with various team members to accomplish the results.
Serve as an interface between technology teams, support teams, and business units on all system and process improvements and/or requests.
Communicate all trends to Stakeholder for discussions, involvement, and updates. Meyer Vacation Rentals
Systems and Logistics Manager
2014 - 2018
Served as a Business Analyst for our entire organization, which consists of a Vacation Rental Management company, a Service and Housekeeping division, a Century 21 Real Estate affiliate, and 2 commercial laundrys. Facilitate interviewing and gathering client requirements to translate into detailed project plans. Direct all work teams including technical, creative, and production, as well external suppliers and contractors. Interface with team members to scope projects, manage budgets and direct the project cycle from inception to completion.
Assist the programmers and developers through designing, coding, testing, deploying, maintaining, and supporting client initiatives.
Infrastructure development to enhance organizational scalability integrating systems and processes with the business’s best practices
Customer Advisory Board
2011 - 2015
Served on the Customer Advisory Board of HomeAway software, the company who owned the Property Plus software that we used at Meyer Vacation Rentals.
Meyer Vacation Rentals
Rental Administration Management
2006 - 2014
Managed and administrated Property Plus system.
Oversaw the continued development of a proprietary system called MIS, which was continually developed as a middle-wear application that made up for some of the inadequacies of the PP software (mostly in the housekeeping scheduling and service side of the business). Managed a team of 4-6 people, who were tasked with the administrative duties involved with the Vacation Rental side of the business. This was typically payment processing, data entry, data integrity and back office tasks related to refunds - basic administration.
Headed a software conversion from an antiquated DOS based system (RMS) to a newer more reliable system (Property Plus - formerly a HomeAway software product).