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Data Engineer

Raleigh, NC
October 23, 2018

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Paul Richardson

**** **** ****** ****

Raleigh, NC 27603

919-***-**** (C)


7+ years of business/systems analysis experience from IBM to ConvaTec

Strong professional and personable communications skill


Programmer Analyst - ConvaTec Inc. 5/2014 – 6/8/2018

-responsible for data management and reporting analysis of Oracle, TOAD and CRM data in EUR/APAC regions

-strong SQL usage for reporting data implementation, testing and analysis

-PHP in UNIX environment

-SSRS, SSIS background as platforms for data reporting

-Sharepoint administrator of MS Office platform

-Worked in test environment for changeover to O365/Dynamics CRM

Sofware Support Engineer - Amber Road 5/2011 – 5/2013

-responsible for technical support to customers and trading partners from issue conception to resolution

-Monitors, manages and resolves customer requests via case management software in accordance with service level agreements

-EDI/XML/ message processing and handling using SQL Developer and PuTTY(UNIX)

-Handled and tested EDI/XML transactions for accuracy, resolving conflicts with data issues and error messages

Sr. HR Business Analyst - Fidelity Investments, Cary, NC 7/2002 – 7/2009

-business analysis of HR defined benefits needs as it pertained to IBM and other HR outsourced companies

-report programming of HR data using SQL/DB2, Hyperion, SAS and MS Access

-programmed from XTRAC, DB2, Excel and other databases

-assisted in the validation of sensitive data and communicated appropriately

Sr. Systems Analyst - IBM, RTP, NC 9/1986 – 7/2002

-business analysis of HR defined benefits needs as it pertained to IBM

-report programming of HR data using MVS/JCL, SAS, VM, SQL/DB2, and Hyperion

-programmed from XTRAC, HRIS, Business Objects, DB2, Excel and other databases

-assisted in the validation of HR data and made appropriate recommendations


Attended Coleman College, San Diego, Ca. 9/1978 – 5/1980 computer programming; completed core curriculum prior to end of Navy tour of duty

Graduated William G. Enloe High School, Raleigh, NC – 6/1976


Excellent oral and written communication skills

Intermediate SAS, SQL expert, Intermediate Business Objects, MS Office Suite

Works well with customers and clients

An out-of-the-box thinker

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