Administrative Assistant Customer Service
Resume:
NATASHA R OLIVIER
Castro Valley, CA 94552
Phone: 510-***-****
Email: ac7g4a@r.postjobfree.com
Summary
Professional and knowledgeable Paralegal versed in administrative support and customer service. 24 years' experience managing company reputation wit costumers. Highly efficient, with strong planning, problem solving and communication skills. Hard-working, multi-tasking Paralegal with outstanding telephone, scheduling and documentation skills.
Experience
Paralegal
Alan J. Horwitz 510 3rd Street, Oakland, CA June 1996-Mar 1, 2018
Prepared legal documents, IE. Summons and Complaint, Defaults, Memo to Set, and Stipulations
Conducted detailed client intakes and entered information into company database
Managed billable hour tracking, client invoicing and attorney schedules.
Communicated pertinent information to clients via phone, email and mail.
Communicated with Superior Court clerks, and Sheriff's Department to confirm dates and filings
Maintained communication opposing parties from filing to trial phase.
Performed general office duties, including answering multi-line phones, routing telephone calls or message appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling filed documents
Calendared Court dates, Settlement Conferences and Consultations.
Administrative Assistant
UC Berkeley Undergraduate Admissions Office Berkeley, CA
Assisted administrative team members with completing daily tasks in order to maintain a smooth work flow.
Assisted Senior administrative professionals with daily work tasks.
Input all documents into the record management system.
Cataloged and managed department records and files for prompt and efficient retrieval.
Interacted with students families to follow up on missing or deficient information and relayed and discussed the status of applications.
Updated tracking spreadsheet
Reviewed, verified, and assessed applications and supporting documents in accordance with established guidelines to determine financial aid eligibility.
Participated in outreach and other visibility efforts, as requested.
Education
Issuing Institution Location Degree Received Course of Study
UC Berkeley CA Bachelor's Degree English
UC Berkeley Berkeley, CA Associate's Degree Women's Studies
UC Berkeley CA Associate's Degree African American Studies
Detailed References
Alan Horwitz, Attorney
Alan Horwitz
510 3rd Street, Suite 101
Oakland, CA 94607
Business reference known for 3 year(s).
ac7g4a@r.postjobfree.com
Jane Creason, Attorney
AlanJ Horwitz Law Offices
510 3rd Street, Suite 101
Oakland, CA 94607
Business reference known for 2 year(s).
ac7g4a@r.postjobfree.com
Cynthia Harris
25683 Holloway Canyon Court
Castro Valley, CA 94552
Personal reference known for 25 year(s).
Chaletha Goree
Personal reference known for 10 year(s).
Contact this candidate