Customer Service Manager

S P

**** ********* ***** ******, *******, FL ****3 • Home: 954-***-**** • Cell: 954-***-**** •

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Professional Summary

Dependable_ bringing management experience and a willingness to take on added responsibility to meet

tight deadlines. Enthusiastic team player with a strong work, positive attitude,energetic personality, love to help others, problem solving skills, team wok person, always open to learn and receive advices.

Skills & Experience

Marketing

Customer Service

Business Management

Time management

Data Analysis

Self-Motivation

Copywriter

Conflict Resolution

Planning/ Event Planning

Leadership

English, Spanish Speaker

Adaptability

Ability to work Under Pressure

Teamwork

Decision Making

Creativity

Logistic

Payroll

Employees management

Multi-task worker

Work History

Financial Advisor -PRIMERICA Doral, Florida 2017

Owner and President, 02/2013 to Current

Light bug LLc – 8400 NW 36th St #450, Doral, FL 33166

Management of online sales, marketing,public relations; research, operations analysis, data processing, statistics and

economics; production, accounting, auditing, taxes and budgeting; purchasing and costumer services.

Owner and President, 01/2014 to 07/2016

Black & White Salon Nail Spa – 9690 NW 41 st #4 Doral, FL 33178

Manage the daily operations including personnel, finances, marketing, and the services offered.

Owner and Manager, 04/2004 to 10/2014

Lollipop Kids Cuts & Photo Corp. – 15651 Sheridan st # 1100 Southwest Ranches FL 33331

Owner and President, 02/1998 to 05/2001

Medic Supplies Corp. – Maracaibo Venezuela

Sales and distribution of medicine, supplies and medical ophthalmologist equipment's.

Manager of the Medical Supplies department at “Centro Medico de Ojos” Maracaibo, Venezuela 1997-2000

Secretary of Medical office at “Centro Medico de Ojos” Maracaibo-Venezuela 1995-1997

Receptionist &Customer service representative at “Centro Medico de Ojos” Maracaibo-Venezuela 1992-1994

Education

High School Diploma: 1991

Altamira - Maracaibo Venezuela

Associate of Arts: Business Administration, 1995

Universidad U.R.U. - Maracaibo Venezuela

Course: Italy Language, 1995

Institute Italian Venezuelan - Maracaibo Venezuela

Bachelor of Arts: laws, 2000

Universidad U.R.U. - Maracaibo Venezuela

Esol Program: 2003

Broward College - 3501 Davie Rd, Davie, Fl 33314

Theology Archdioceses of Miami 2012-2014

Financial Advisor PRIMERICA 2017

Real Estate Broker CREE Collegue San Juan,PR 2018

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