Trudi Williams

**** ****** **. 919-***-****

Cary, NC 27511 ac7g34@r.postjobfree.com

SUMMARY

After attaining my Bachelor’s Degree in 2016, I was fortunate enough to be offered a position at the organization where I was employed as the Human Resource Manager. Having no previous experience, I researched and developed all aspects pertaining to developing the HR Dept. Currently, I am interested in an entry to mid-level position, in HR, where I can continue my growth and knowledge in this field.

EDUCATION

PHR/SPHR Study Group currently enrolled

Raleigh/Wake Human Resource Management Association

Bachelor of Art’s Degree May 2016

Ashford University

Human Resource Management

Associated of Applied Science Degree April 2011

Kaplan University

Business Administration

EXPERIENCE

Human Resource Manager

The Mayton Inn Jan 2016-July 2018

Wrote company’s employee handbook

Researched and wrote company’s job descriptions

Developed and performed all onboarding procedures

Successfully upgraded company’s benefit offerings each year

Interviewed, hired, fired, performance reviews

Tracked employee’s time and punches

Performed numerous job descriptions ranging from restaurant manager to valet

Booked Musical performances

Proficient with Paycor Payroll system, experience with ADP

Food & Beverage Manager, Banquet Manager, Guest Service Manager Aug 2011-Jan 2014

Four Points by Sheraton, Morrisville, NC

Oversee the day-to-day operation of food preparation and service for the Dining Room, Lounge, Room Service, Pantry and Banquet Halls.

Hire, train, manage, schedule, and fire staff

Consistently achieved monthly food and liquor cost ratio goal.

Maintained monthly inventory and purchasing of food, liquor, beverage, and pantry supplies.

Managed multiple events held in a 4000 square feet of banquet space.

Successfully converted restaurant from being open for just breakfast and dinner to being open from 6am-2am.

Developed menu for new restaurant hours.

Developed recipe manual for the kitchen.

Handled all feedback from guests

Produced timely invoicing.

Bartender, Server, Cook, Room Service Apr 2010 – Aug 2011

Courtyard by Marriott, Raleigh, NC

Trained newly-hired staff.

Responsible for customer service and overall customer satisfaction.

Responsible for monthly inventory of food, liquor, and beverage.

Employee of the Month – July 2010

CERTIFICATIONS

-Service Culture Training Certification, Starwood Hotels July 2012

-ServSafe Certified – Food and Alcohol 2013

-TIPS (Training for Intervention Procedures) Certified

-Starbucks Trained Barista

MILITARY EXPERIENCE – United States Navy, Honorable Discharge Feb 1987-Feb 1991

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