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Administrative Assistant Customer Service

Location:
Waterbury, Connecticut, United States
Posted:
October 23, 2018

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Resume:

MELISSA SHARRETTO

** ******* ****** **** ****, CT 06516 203-***-****

ac7g0s@r.postjobfree.com

College-educated with over 25 years of progressive administrative assistant experience to an entry level position with a company I can continue to learn and grow with.

EXPERIENCE

MARCH 2018 – PRESENT

OFFICE MANAGER, Amity Home Care

Maintained client and caregiver files, scanning, copying, binding, typing, maintained computer and manual filing system, received sorted and distributed mail, provided general support to visitors, took and delivered messages, managed job postings,

JUNE 2009 – FEBURARY 2018

OFFICE MANAGER/MORTGAGE PROCESSOR, C.U. Members Mortgage Corp

Sent out various verifications; ordered appraisals; credit reports; and title searches, mailed or emailed client a needs list to prepare for pre-approvals, go between for clients and management, acted as credit specialist, answered screened and routed calls to appropriate party, received sorted and distributed mail, maintained computer and manual filing system, typed letters and correspondence for owner, made all appointments for Real Estate Agents and Brokers, responsible for payroll, checked stock and determined inventory level; anticipated supplies; verified receipt of supplies; expedited orders, handled all accounts payable and receivable, drafted and replied to emails, took accurate minutes of staff meetings, handled travel arrangements, fixed malfunctioning office equipment when possible, managed job postings,

APRIL 2008 – JUNE 2009

PARALEGAL, TOBIN MELIEN & MAROHN

Prepared writs filed complaints and motions for judgement in small claims and superior court, property check, mass copying, data entry, case lookup using judicial website, answering multi line telephone system, processed wage and bank executions, ordered service with state marshals, daily correspondence with and for debt collectors.

JUNE 1997 – NOVEMBER 2000

MEDICAL RECEPTIONIST, MILFORD MEDICAL CARE CENTER

Open practice greets and sign patients in, documented and copied insurance information, set up and cleaned exam rooms, sterilized instruments, fax, copy, email, acquire prior authorization, requested medical records, filing, familiar with ICD-9 codes, balance daily cash sheet, close practice

JUNE 1994 – SEPTEMBER 1996

RECEPTIONIST, CITY OF MILFORD SEWER COMMISSION

Answered telephone, filed, fax, scanned, mass copy and collation, received sorted and distributed mail, typed up monthly newsletter

EDUCATION

DECEMBER 2018

ASSOCIATES BUSINESS ADMINISTRATION, Colorado Technical University

JUNE 1997

HIGH SCHOOL DIPLOMA, Jonathan law high school

May 2000

CNA CERTIFICATE, CITY OF MILFORD

SKILLS

Strong customer service

Ability to multitask

Delegation and time management

Communication and negotiation

Problem solving



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