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Customer Service Accounting

Tampa, FL
October 20, 2018

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*** ****** ***** ***

Safety Harbor, FL *****

727-***-**** (H)

727-***-**** (W)


To obtain a career position in the field of Accounting that will utilize my office and interpersonal skills in an environment offering both challenge and opportunity.


Proficient in Microsoft Excel, Microsoft Word, and PeopleSoft.

Responsible, well organized, and attentive to detail.

Computer, typing, and general office skills.

Good numerical aptitude.

Pleasant and professional demeanor.

History of loyal and consistent employment.



Accounting Analyst – Fixed Assets, HSN

St. Petersburg, FL

Record and examine all capital expenditure requests to ensure budgetary and audit compliance.

Reconcile fixed asset accounts.

Prepare and complete CIP schedule within allotted time frame.

Asset creation and reconciliation.

Perform month end processes.

Initiate retirements, adjustments and transfers of assets.

2010 - Present

Cash Management Analyst - Treasury, HSN

St. Petersburg, FL

2009 - 2010

Recorded daily and monthly interest regarding Bank of America Securities and Money Market funds.

Assisted in the configuration of a mapping table based on BAI codes for formulation of a Bank of America bank statement interface. Daily validation performed to ensure all bank transactions were recorded appropriately.

Attained the skill set and understanding necessary to undertake the task of initiating payments on the ACH platform to fulfill this role in the absence of treasury employees.

Responsible for timely resolution of customer refund issues. This was accomplished by means of originating stop payments, retrieval of check images, completion of weekly refund request spreadsheets, and check research.

Captured daily bank data for development of a forecasting model to better evaluate revenue and expenses.

Staff Accountant – Cash Accounting, HSN

St. Petersburg, FL

1999 - 2009

Responsible for recording daily bank activity via the PeopleSoft AR module.

Accountable for batching all non-merchandise wire transfers for imaging and keying these respective payments utilizing the AP module.

Recorded Improvements post cut off cash activity on a monthly basis.

Worked collectively with the Tax department to ensure unclaimed property notices were acknowledged and managed in a timely manner.

Worked in close conjunction with Customer Accounts regarding customer concerns and issues.

Accounting Supervisor, HSN

St. Petersburg, FL

1997 - 1998

Responsible for general Accounting functions at the parent and subsidiary level; specifically contributing to the recording of month-end closing transactions and ensuring the completeness and accuracy of financial information.

Supervision of one employee.

Debit Claims Clerk, HSN

St. Petersburg, FL

1994 - 1997

Recorded, processed, and reconciled claims.

Distributed monthly debit statements.

Corresponded with vendors.

Reported detail to merchandising outlining month-end debit balances.

Personal Care Worker, Neighborly Senior Services

Clearwater, FL

1993 - 1994

Assisted the elderly with their daily duties in order that they may remain in their homes with a sense of independence and dignity.

Responsible for bathing, housework, shopping, doctor appointments, and respite care.

Office Cashier, Winn Dixie

Pinellas Park, FL

1985 - 1993

Performed various customer service and cash handling functions.

Responsible for daily balancing, auditing, and cash flow management.


Associate of Arts Degree, St. Petersburg Junior College

St. Petersburg, FL

1987 - 1989

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