GEORGE MULHOLLAND

*** ******** ****** ****, **********, NJ 08007 856-***-****

ac7fxb@r.postjobfree.com

I am looking for a challenging collection/Accounts Receivable management role. I thrive on the challenge of reducing overage accounts in an ethical and legal manner.

EXPERIENCE

AUGUST 2016-MARCH 2018

SENIOR MEMBER ADVOCATE, MSS LLC

Reduce delinquencies for three credit unions accounts, loans, and credit cards via inbound and outbound calls. Provide excellent customer service to all credit unions and their members. Refer accounts for repossession and legal action as warranted. Acted as lead managing and directing ten member team in daily work assignments and strategies.

JANUARY 2015 –APRIL 2016

COLLECTOR, NCO GROUP/TRANSWORLD SYSTEMS

Contact defaulted student loan borrowers to resolve defaulted Federal student loans through loan rehabilitation.

January2009-April 2014

STUDENT ACCOUNTS COORDINATOR, HARCUM COLLEGE

Managed accounts receivables for small college by creating policies and procedures to facilitate and streamline payment and collection procedures. Implemented and integrated new and existing technologies to improve payment receipts for current accounts receivable and increase collection of aged accounts via telephone, email and in person. As department grew xupervised two people in department.

EDUCATION

SEPTEMBER 2012-APRIL 2014

LAW AND JUSTICE MAJOR, HARCUM COLLEGE

3.8 GPA

SKILLS

Excellent listening and communication skills

Negotiation

Time Management

American Collector Association certified