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Administrative Assistant Customer Service

Location:
Brooksville, Florida, United States
Salary:
15.00
Posted:
October 20, 2018

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Resume:

DANIELLE AKLEY

352-***-****

ac7fwv@r.postjobfree.com

Objective A motivated administrative professional seeking a position in a challenging Statement environment. Over 20 years experience successfully providing administrative and secretarial support to operational departments. Proficient in a range of computer applications. Well developed communications and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet deadlines. A proactive problem solver who gets the job done. 2011-2018 First Choice Transit Brooksville,FL

Freight Operations Administrative Dispatcher

Negotiated rates with online freight brokers

Generated interstate commerce agreements

Improved the dispatch load board by implementing new software Increased revenue 35% introducing new time management techniques Monitored and made adjustments in weekly department meetings Experience: 2009-2011 AAA Relocation Systems Tampa, FL Administrative Assistant for Operations

Coordinated and routed daily dispatch schedules for the employees Maintained customer files scanning and paper filing Provided excellent customer service to potential customers Completed daily quality control calls to customers to improve service Utilized Quickbooks for customer database and invoicing 2004-2009 Can Do Movers Spring Hill, FL

Executive Administrative Assistant

Responded to email and routed calls to the proper departments Scheduled and maintained executive calendars in Outlook Express Provided administrative support serving as a liaison between departments Prepared agendas for committee, board, and other meetings Accurately transcribed professional letters for the president 2002-2004 Commercial Carrier Brooksville, FL

Operations Manager

Oversaw and dispatched a fleet of 30 drivers and trucks Managed four dispatchers on the evening shift

Generated monthly reports for drivers and employees payroll Reviewed operating practices and implemented new procedures Responsible to train all new office staff and drivers 1986-2001 A-1 Family Moving Farmingdale, NY

Administrative Dispatch Executive

Supervised the local and long distance dispatchers Delegated responsibilities to the office team and drivers Coordinated staff meetings to listen to department situations Identified problems and assisted with effective solutions Promoted team work within departments

Customized company manual procedures

Assisted President with recruiting office staff and drivers Education: Pasco Hernando Community College Brooksville, FL Major: Office Systems Technology

Skills: Type 60 wpm with great accuracy

Programs: Microsoft Word, Excel, PowerPoint, QuickBooks, Peachtree accounting, Google Documents, Outlook Express Excellent oral and written communication skills

Professional letter writing and transcription

Pleasant and patient phone etiquette

Creative Problem solving skills

Highly Organized with filing email folders and paper documents Good listener

Motivated to assist all team members in a positive productive manner Able to prioritize and meet deadlines

Schedule and planning of office meetings or events Proficient in office organization

Documentation of meeting minutes and department proposals IT WOULD BE MY PLEASURE TO MEET WITH YOU TO DISCUSS YOUR ADMINISTRATIVE POSITION FURTHER.

i LOOK FORWARD TO HEARING FROM YOU.

HAVE A WONDERFUL DAY!



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