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QA Tester

Chandler, AZ
October 20, 2018

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**** * **** ***** **. Chandler AZ 85249

TEL 480-***-**** Status : US Citizen


Requirement Gathering – Test Plans – Testing – Training –Support – Technical writing

“IT Professional with 4+ years experience in Test Management, Test setup, Business Analysis, QA and System Analysis. Expert in performing System testing including Functional, Regression and UAT. Posses diversified knowledge including financial domain


Experience in gathering System specifications, Functional, Technical requirements and expertise in writing test plans, test cases/procedures, test scripts and analyzing the test results.

Extensive knowledge in implementing Frameworks, best testing practices, testing processes, methodologies, setting test standards and strategies

Actively involved in testing projects right from analyzing System Requirements, Test Strategy formulation, Test Scope and objective, Manual System Testing and till UAT and Production Validation

Core Competence lies in Test planning, Test case preparation and Execution, Bug analysis, Bug Reporting and Risk Analysis

Experience in building Requirement traceability Matrix and Business scenario Usage scenarios as per business functionality

Possess problem solving skills, communication and co-ordination skills coupled with a keen analytical aptitude along with a great sense of responsibility in execution

Successfully implemented defect prevention techniques and reusability themes, improvised the productivity and efficiency and reduced the rework which reflected in the cost reduction of the testing projects

Strong knowledge in creating Manual and Automated scripts for performing Functional, Regression, Integration and System testing.

Have excellent experience in Iterative and Waterfall methodologies.

Ability to meet deadlines and handle pressure and co-ordinate multiple tasks in a work / project environment.


Operating System


Windows 95/NT/2000/XP/Vista, Unix,


Test Management tools

HP Quality Center,

Defect Tracking Tools

HP Quality Center, Bugzilla, Mantis

Testing Tools


SDLC Methodologies

Waterfall, Iterative

Office & Reporting Tools

MS Office, Project, Visio, SharePoint

Database Tools

SQL Navigator, TOAD

Enterprise Resource Planning

PeopleSoft, SAP


BMO Harris Bank, Peoria, IL / Telecommute January 2016 – Present

QA Analyst

Project: BMO Harris Bank Online, Salesforce Integration

HB Online was developed to help their online customers to access personal accounts like Savings, Checking, Loan, and IRA on the worldwide web. Online customers can transfer funds between various accounts either a one-time transfer or a Recurring transfer (weekly, monthly & yearly). HB Online offer customers an option of having an alternative user ID which is used to send email notifications depending on volume, value, frequency of transactions. Customers can also download their transactions to MS Money, Quicken Deluxe and Spreadsheets to better manage their finances.


Actively involved in the requirements and design phases to ensure comprehensive test coverage for applications and interfaces, provide retro-actively for existing applications

Coordinated across stake holders to prioritize defects; worked with SMEs to assist in testing processes, and oversee / collaborate with them on test plans

Worked closely with developers and support teams to build software to match requirements through deployment and maintenance phases of projects

Worked with test Lead and QA Manager to develop test plans and detailed functional and usability test cases for each deliverable of the software and project implementation services

Worked in a team of software Testers, out-sourced QA test team and QA test engineers on the day to day execution of quality assurance efforts to meet committed delivery dates

Prepared Traceability Metrics and reports. Helped QA Manager to implement quality processes and developed successful plans to improve gaps.

Helped QA Lead to document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.

Tested key areas of the private equity application; like Strategic Planning; Order Processing; Managing Key accounts, Market analysis; Assessing Client Details, etc.

Validated that each Web Service operation functions as stated; Web Service returns results compliant with its definition ; sequence of web service invocations fulfill a required business process and that any of the above works as required with data input from external sources .

Executed automation Regression test scripts using QTP

Performed daily walkthroughs of the test cases, bugs found and to solve the issues with development manager and DBA

Identify key process to improve efficiency and productivity. Identified work activities to be done during downtime

Tracked test case execution progress, test results analysis, defect reporting. Escalated issues to developer and retested the fixes and tracked defects until the defect is set to Closure.

Gauzed day to day status/progress of project work and scheduled project timelines.

Carried out test data preparation, maintained QC for defect reporting and carried out QC

Managed entire Defect life cycle using HP Quality Center. Reported Manager, Quality Assurance and assisted QA Lead to collect status reports and schedule formal and informal weekly meetings with team members.

Worked with onshore/offshore QA Team for the Quality & Compliance group.

Attended weekly walkthrough and inspection meetings, to verify the status of the testing effort.

Environment: Quality Center, QTP, .Net, C#, Crystal Reports, XML, VB, MS SQL Server, Sybase, SOAPUI, XML Spy, Hogan CIS, Rapid SQL, Lotus Notes, Windows XP, Excel, Visio, MS Project

Heritage Bank, Peoria, IL January 2015 – December 2015

QA Tester

Project: e-Merchant

Involved in developing and implementation of complete test cycle for a Web based application e-Merchant developed for Heritage Bank. From e-Merchant customers can download, print, send and view reports to their computer in one of several file formats. Mailbox option will show list of reports, which includes Charger back, financial reconciliation and Interchange and Settlement reports. With the ease of receiving monthly statement electronically online customers can also get tips, news, and information on accounts and services.


Presented Requirement Specifications to Internal Stakeholders for review/acceptance. Revised BRD as necessary throughout the development lifecycle.

Reviewed Software Requirement Specifications, negotiated and signed off on the Test Plans for the releases, produced feature specification documents detailing the high-level design of the software and the user interface.

Interfaced with owners and other systems engineers to baseline requirements. Responsibilities also included providing training and software presentation using Web-Ex.

Defined and documented test strategy, executed and delivered appropriate Test scripts and configuration & change management activities.

Conducted Functionality, Security and Regression testing during the various phases of the development, Reviewed test management activities and test documentation for completeness and correct process

Worked with project managers to meet deadlines and resolve any issues related to documentation/defects.

Worked closely with developers and supported teams to build product to match requirements through deployment and maintenance phases of projects

Developed test plans and detailed functional and usability test cases for Emails, Banners and Websites and sent Status Update Report to QA and Project Managers.

Worked with BA to design Use cases to model business and operational processes.

Helped QA Lead to managed entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing.

Validated functionality and business rules in calculation, financial planning and reporting engines, based on requirements and use cases.

Reviewed and updated Test Plans, Manual Test Cases and Test Reports during different releases of this application.

Prepare reports based on results of batch testing procedures.

Worked closely with teams of developers throughout the entire development life cycle, to elicit and manage requirements, develop test strategies and test plans and ensured product quality.

Created SQL queries to test the backend functionality of the application.

Made use of MS Office tools to create and maintain documentation such as test planning documents, test execution documents and test results documentation.

Conducted weekly IRB (Internal Review Board) meetings to prioritize the defects logged to developers and to resolve the issues.

Environment: HP Quality Center, Java, J2EE, XML, Microsoft Office, DB2, IBM Mainframe Sharepoint, Windows XP, Microsoft Visio, Project, Unix,Informatica, Oracle, Internet Explorer.


Bachelors of Arts

Post Graduate Diploma in Computer Science

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