Sign in

Manager Customer Service

Centerville, UT
October 20, 2018

Contact this candidate


George Kelaidis

Operations/General Manager

I have over 3 decades of Operations Management & Customer Service. I have built teams on Great Service to guest & Outstanding food. I believe the industry has that same philosophy & standards. My Management skills have Increased Sales & Maximize profit. Having the strength to embrace the guest & community that our restaurant is serving. Knowing how to Forecast Sales, Schedule Staff & Maintaining Costs of Operation. Continuing with high Customer Satisfaction.

I feel this is in line with All Company Brand.

George Kelaidis 4341 W. 4835 S. Salt Lake City, UT 84118 (801) 574 – 5603


Over 35 years General and Operations Manager, Advance understanding of New Operations & Customer Service, Well-developed in Food, Ordering, P&L’s, Hiring, Training and evaluating Employees and Management, Instituted and Administrative at least 10 different concepts of business. I have developed my own business in the Food Industry.


Graduated Kearns High School

Certified in: Food & Beverage Management

Nationally Certified: ServSafe, Food Safety Professional

Certificate: Prevention of Harassment-Discrimination,-

Workplace Violence & Ethics & Conduct

Certification in: Essentials of Management

Relevant Experience

Open over 30 New Stores as the General Manager Trouble Shooter Manager Budgeted for a 4.1 million dollar store Have increased sales 2545% Managed 150 employee shifts Educated in Microsoft Office

Other Experience

I have worked in multiple states as a General Manager or Operation Manager. I’ve Generated and Verified payrolls. Established New Business and enhance existing Business. I am very knowledgeable with state and federal laws dealing with Corporate and Individual rights. Managed units that generated over 50,000+ dollars a week sales, trained over 200 employees including managers, Operation Manager for 10 full-service restaurants, Awards ranging from employee to work safety standards including numerous commendations for health department and industry standards. I’ve Starting my own business in Restaurant design and development.

Personal Standard

The practice of productivity by reinforcing and working as a team has proven the best way to an attitude of excellence. I am an established Operations Manager. I have found achievement through good work performance. I am goal oriented person and work well under pressure and enjoy a challenge.


Suggested Sales Techniques

Product Production

New Operations

Supervision & Training

Cashiering Transactions

Ordering & Inventory Control

Customer Service & Assistance

Scheduling & Coordination

Records Management

Employee Payroll

Multi-Units Operations Manager

George Kelaidis

Job History

Epsilon LLC

8/89 to 10/99

Restaurant Operations Manager


11/99 to 9/05

Multi-unit Operations Manager

Olive Garden

10/05 to 11/09

Service/Sales Manager

Village Inn

12/09 to 12/11

Restaurant Manager

Boyz Enterprise

01/12 to 09/13

Restaurant & Kitchen Development

Travel Centers of America

09/13 to 8/15

Restaurants General Manager

Sappbros Travel Centers

09/15 to Present

Restaurant Operations General Manager

Contact this candidate