Curriculum vitae
PERSONAL INFORMATION Ezgi Atak
Çelebi Mehmet Caddesi 19/14 Kağıthane, 34415 İstanbul (Turkey)
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Sex Female Date of birth 20/11/1990 Nationality Turkish WORK EXPERIENCE
01/12/2017–Present International Patient Coordinator & Social Media Manager Clinic Arts, Istanbul (Turkey)
Researching and resolving customer issues
Customer/patient scheduling
Maintaining confidential of delivered prompt, accurate and excellent customer service
Managing social media planning for execution of marketing strategies
Developing online marketing campaigns on Facebook and Instagram 10/01/2017–29/11/2017 Translator&English Teacher
Freelance, Istanbul (Turkey)
I have been working as a freelance translator in collaboration with a translation firm and English teacher starting from the above mentioned date.
Teaching fundamental English to pupils and high school students.
Arranging remedial classes for students needing catch-up.
Translating copy from English to Turkish and vice versa as needed for different topics. 13/12/2016–03/01/2017 District Manager
Calzedonia Group, İstanbul (Turkey)
Building a bridge between the Headquarters and stores
Supporting sales activities, aiming to meet targets
Stock management
Daily management of the stores
8 different stores visited within the limited period to support management and sales activities. 19/09/2016–12/12/2016 Management Trainee
OXXO, İstanbul (Turkey)
OXXO is a Turkish fashion brand which is one of the pioneers of Turkish street style. OXXO has 37 stores across the country and in abroad including UAE, Dubai.
Learning how to manage a store on a day-to-day basis
Building required effective communication, negotiation and interaction with customers and employees
Managing acounting and finance operations of the store 29/08/2015–23/02/2016 EU Project Volunteer
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CEIPES – Centro Internazionale per la Promozione dell’Educazione e lo Sviluppo, Palermo (Italy)
CEIPES is a non-profit organization with antennas in 8 European countries. CEIPES' works in inspired by the principles and values of peace and non-violence, equality in diversity, human rights, democracy and active participation.
Communication support: updating website, newsletter and social networks, management of contacts database, translation of articles, press releases and creating news for the website
Logistic and organization support of awareness raising activities on human rights
Activities of dissemination about European projects (EVS; VET, exchange) English Language Course: Ezgi gave lessons to the students at the primary catholic school students with the age of 5-10.
30/08/2014–28/12/2014 Sales Associate
Inditex, Zara, Ankara (Turkey)
The sales associates in Zara involve selling, restocking and merchandising.
Maintain the appearance and visualization of the store in line with visual instruction guides
Handle and resolve customers' complaints
Assisting the maintenance of stocks and inventory 01/06/2012–01/09/2012 Account Executive
Mavi Real Estate Agency
Mavi Emlak - Real Estate Agency, Ankara (Turkey) Mavi Emlak is a reputable real estate agency serves its clients in Ankara. Client profile, including the embassies, EU project staff, EU Delegation and private company representatives.
Creating the data card of the properties
Managing web site advertisement link
Providing support to the daily office management 01/06/2011–01/09/2011 Account Executive
Mavi Real Estate Agency, Ankara (Turkey)
01/06/2010–01/09/2010 Account Executive
Mavi Real Estate Agency, Ankara (Turkey)
01/06/2009–01/09/2009 Account executive
Mavi Real Estate Agency, Ankara (Turkey)
EDUCATION AND TRAINING
20/09/2010–20/06/2015 Bachelor's Degree, English Linguistics Hacettepe University, Ankara (Turkey)
15/09/2013–15/06/2014 English Literature and Linguistics Universidad de Cádiz, Cádiz (Spain)
PERSONAL SKILLS
Mother tongue(s) Turkish
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Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C2 C2 C2 C2 C2
Spanish B2 B2 B2 B2 B2
Diploma de Aprovechamiento, Espanol como Lengua Extranjera (CSLM) B1 Diploma de Aprovechamiento, Espanol como Lengua Extranjera (CSLM) A2 Italian B1 B1 B1 B1 B1
Università degli Studi di Palermo, Certificato di Partecipazione, A2 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Digital skills Good command of office suite including Word, Excel and other programmes Driving licence B
ADDITIONAL INFORMATION
Certifications Completed trainings:
EVS On Arrival Training- Lazio, Italy
EVS Mid-term Evaluation- Napoli, Italy
Digital and Social Media Marketing Management Certificate Program, Istanbul Technical University References Musa Kırkar
President of CEIPES
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Aslı Poyraz Kunt
Manager at Deloitte Consulting
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Zeliha Unaldi
UN Gender Specialist
ac7fr7@r.postjobfree.com
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