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Data Entry Customer Service

Seattle, WA
October 20, 2018

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Experienced and knowledgeable in GIS/Cartography and remote sensing. Seeking to obtain professional experience while on a career track within the field. I possess a Bachelor Degree in Spatial Information Science with a concentration in database,geo-database, remote sensing and meteorology science from Macquarie University Australia. I am highly competitive, passionate, persuasive, and articulate. I am able to achieve results that others believe to be impossible.

I have moved to Seattle from Sydney and therefore I am seeking a fulltime or part-time position, that I can expand and gain my experience about the science and business fields, and I willing to learn the new things





10403 6th Ave SW Seattle WA 98146-1206


Febuary 2011 –Febuary 2012: SIBT college in Sydney, New South Wales, Australia

Diploma of Art with a major in Communication

May 2012 –July 2015: Macquarie university in Sydney, New South Wales, Australia

Bachelor of Science with a major in spatial information science


MS Office

Geographic software


Verbal communication

Customer Service skills


Ryde city council, PACE project: GIS Analysis (ESRI software)

Sep-2013 – Dec -2013

Project 1: Capture and access data to create the West Ryde map

Capture data information of commercial land use and floor space

Digitizing building footprints from aerial photographs in ArcGIS

Maintain of field local residents databases in ArcGIS

Set up number and digits data on excel and tables

Set up data on maps ( 2D and 3D)

Project 2: GIS and public transports

Calculating the frequency of bus and train services at service access points (SAPs).

Identifying service access points (SAPs) within walking distance of points of interest (POI), and calculating walking time (minutes) on the Excel

Delivery all the data to the GIS software

Creating a model of public transport accessibility levels (PTAL) within Macquarie Park/University.

Map produces show the buses and trains in this Macquarie areas


Outstanding chemistry principle in MQ university

Outstanding math in college

Completed ESRI course: building models GIS analysis using Arcgis

Completed ESRI course: deriving rasters for Terrain analysis using Arcgis

English and Vietnamese


University of Sydney: Voluntary assistant (ESRI)

Nov-2014 – Feb-2015

Worked with ESRI 10.1 software

Data entry and built the maps based on the NSW state data

Analysed and compared the bushfire evaluation during 100 years

Analyzed the relationship between the native vegetation and climate on GIS

The Penrith City council: GIS coordinator (Mapinfor)

Aug -2015 – Oct -2015

Project 1

Working with Mapinfor 12.5 and excel

Digitizing landscape, footpath, kerb- gutter and roads from aerial photograph.

Script tools and editing the data

Maintain and developing the Geo-data

Script queries to create the relationship between tables

Project 2

Training the digital “Torrens title” in NSW system

Map designed and edited the address, landlord and other information data

Data entry on the map

Maintaining and developing the local map

The AME group: GIS -data entry officer (QGIS)

May-2016 – Jun -2016

Worked with QGIS software and excel

Worked with a large Geo-database; that included maintaining, editing and managing data on map mining.

Created new layer oil piperlines that go across NSW and QLD states

Washington Beauty School (office work)

August 2017 – September 2018

Data entry in the Department of licensing portal

Communicating with the Department of cosmetology in different states

Solving problem and help students to enrol online and transfer licenses

working in office words, outlook and paperwork to help school sign up and maintaining licenses

Taking care the school social network such as Facebook, instagram and Yelp.

Communication with clients and future students to help them finding the right courses.


Mapinfor Professional (12.5), ESRI GIS software (10.2) and AutoCad Map 3D

Digital elevation model (DEM), survey theodolite and GPS tool

Model builder, Hydrology toolset

Editing and data compilation; creating PDF maps

GIS toolbox (statistics, network, etc)

Online sources: Google earth, mapbox, Arcgis online, ABS, webmap

Weighted linear combination in GIS

FME and model builder on Arc software

Geo-referencing. SQL queries, Auto CAD

Network analysis – transport planning, GIS and transport

Customer services and verbal communication

Strong skills in mathematics, statistics, and IT.

Climate science, the atmospheric environment, applied climatology

General strong office skills (Microsoft, Excel and Access ) / Writing of reports

Willing to learn new tools or software to apply my positions

Final Thesis

Urban heat island


Dr Anala Grech: +61-29-850-**** or mobile phone: +61-40-770-****

Dr Anala Grech is a lecturer at Macquarie university who trained me during work with Ryde council and Macquarie Park transport accessibility level

Dr Michael Chang: +61-2-9850-815 or

Dr Michael Change Michael Chang is a lecturer in spatial information science in the Department of Environment and Geography

Dr Kevin Chuang: +61-2-9850-9679 or

Dr Kevin Chuang is a senior lecture in department of environment at Macquarie University

Arthur Kirk: (02) 4732 7777 or email

Arthur is a team leader in spatial information system field in Penrith city council

Siew Wei Goh +61-293**-**** or email

Siew is a team leader in GIS in the AMEgroup.

Trinh Do: 206-***-**** or 206-***-****, email

Trinh is an instructor and manager of the Washington Beauty School

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