Melissa Naumann

ac7fr0@r.postjobfree.com

913-***-****

OBJECTIVE

To secure a challenging and rewarding position in which I can utilize my experience and skills to enhance myself in my life as well

SKILLS

Extensive experience in the food service industry which has given me great customer service and people skills

REFERENCES

Emily Olson ~ 913-***-****

Michelle Mamie ~ 913-***-****

Linda Giffin ~ 913-***-****

Work History/Experience

Pig & Finch Gastropub

March 16’ ~ Jan 18’

Providing guest with a quality experience in an upscale dining atmosphere. Anticipating guest needs to ensure complete satisfaction. Working the floor as a team to maintain excellent service and encourage one another. Presenting guest with various wine knowledge in order to pair their choice with the most fitting entree while also achieving a higher up sell.

Red Auto Protection

Nov 13’ ~ Aug 15’

Reception and clerical work for small call center agency that sold extended warranty coverage for automotive maintenance and repairs. My responsibilities included answering the phones,

sending out daily mailers, going over and proofing the submitted contracts of that day to input them correctly into the system. Keep records of new, renewed and updated or altered policies on a spreadsheet. Also input daily sales numbers using a spreadsheet.

Bob Allen Ford

Jan 12’ ~ Sept 13’

Customer Care Specialist which involved taking calls from

customers, scheduling appointments for the mechanics to repair vehicles and upselling customers on warranties.

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