Jheanell Schmidt

East Moriches, NY *****

ac7fqy@r.postjobfree.com • 347-***-**** • LinkedIn

QUALIFICATIONS SUMMARY

Articulate operations professional with solid education and experience and a proven track record in exceeding goals and receiving recognition for leadership and achievements.

Relationship Development: Strong interpersonal talents with passion for cultivating client, customer and colleague buy-in. Engaging presenter and skilled written communicator. Proven ability to collaborate with colleagues to achieve goals.

Human Relations: Well-developed ability to utilize networking, relationship building and human relations skills to guide strategic planning, motivate teams and achieve goals. Proficient with Microsoft Office Suite, calendar systems, and multiple databases.

Project Oversight: Highly organized with combination of logistical, financial, and business expertise to guide project planning and execution. Success meeting and exceeding organizational goals within team driven and self-guided roles.

Key Strengths: Finely tuned operational skills with a dedication to continually streamlining and improving work processes. Effectively interface with management to collaborate on issues and resolve problems. Results focused; able to achieve maximum impact with minimal cost.

PROFESSIONAL EXPERIENCE

Joanne Fabric and Craft Stores, Holbrook, NY

Store Manager (2017 – Present)

Charged with full operations management, staff management, business strategy development and execution and enhancing customer experience. Analyze and identify pain points, provide turnaround leadership, recruit and hire top talent and inspire the team to succeed.

Selected Contributions:

Reduced shrink by 3% by providing turnaround leadership, driving sales and developing effective strategies to achieve organizational goals.

Handle and manage all facets of inventory, employee management, scheduling, reporting, financials, human relations, sales and promotions

Forever 21, Lake Grove, NY

Store Manager (2015 –2017)

Managed and provided turnaround leadership for 2 retail stores, with sales revenue of up to $11M. Oversaw merchandising, recruitment, mentoring, developed strategic business plans, conducted training sessions, managed scheduling and logistics to ensure productivity, profitability and maximize operations.

Selected Contributions:

Reduced store shrink by over 2%.

Reduced company loss through complex investigation and identification of fraudulent activities,

Promoted to a higher volume store, and area manager within 6 months.

Aeropostale, Lake Grove, NY

Store Manager (2014 –2015)

Directed a team of 30 and managed all operations, including sales floor, merchandising, workflow, coaching, troubleshooting, budget management, administrative and financial activities. Provided leadership and assistance on the sales floor during peak hours, promotional events and holiday seasons.

Selected Contributions:

Achieved 100% HR Compliance and requested to serve as acting store manager for 6 months and achieved the highest audit score within the region.

Awarded Loss Prevention Award.

Associate Manager (2012 –2014)

Oversaw and led all operations for high-volume retail store, including coaching, staffing, sales initiatives, merchandising, workflow, store functions, budgets, audits and customer interactions.

Selected Contributions:

Recognized as a top performer for exemplary leadership skills and ability to align staff and achieve organizational objectives, featured in the company newsletter and promoted to store manager.

Achieved 100% HR Compliance and requested to serve as acting store manager for 6 months and achieved the highest audit score within the region.

Additional experience as Customer Service Manager (Bed, Bath and Beyond) and Assistant Manager (Target)

EDUCATIONAL BACKGROUND

Master of Business Administration, 2018

State University of New York at Oswego, Oswego, NY

Bachelor of Science, Communication Arts, 2005

St. John’s University, Jamaica, NY

Cum Laude / Dean’s List

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