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Customer service Management

Las Vegas, NV
October 19, 2018

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Adam Bugert

c: 702-***-**** Email:

Summary: Dynamic and motivated professional with a proven record of generating and building relationships, coaching individuals to success. Adaptable and transformational leader with an ability to work independently, as well as knowledgeable in providing friendly, thorough customer service to clients, families and fellow professionals, Detail orientated and results driven. Highlights:

Inventory management

Team Leadership and development

Accurate Money Management

New Hire

Goal Attainment

Customer Service / Customer Complaint Solver

Store opening and closing procedures

Staff Training and Coaching

POS Systems Knowledge

Good Telephone etiquette

Microsoft excel knowledgeable

Work History:

Smiths - Fuel Clerk, 10/14/14 to 08/29/18

Job Details: Inventory management, Customer service, Cleaning and Maintenance of all pumps, Time Management, Accurate Money Management. KFC- 10/6/17 to Current

Job Details: Inventory Management, Customer Service, Complaint Solver, Bank runs/ Managing money in safe. Keeping up to health code at all times, New Hire Responsible, Coaching team, Team Huddles and Team Builder Coordinator. Implements posted schedule work schedules, while adjusting as necessary to cover team member call ins or shortages and adjusts the amount of staff on hand as business dictates. Filling out deposit slips and deposit logs Pizzeria Pronto – Supervisor: 07/16/17 to Current

Job Details: Communication to all upper management, sending and updating all shift reports, cooling logs, walk troughs line checks, Checking DDOS Tags, Temps, managing labor cost, Food cost, Disburses and documents petty cash, Responsible for all cash control and implementing safety procedures regarding company safe, Filling out deposit slips and deposit logs.

Contact this candidate