Customer Service Assistant
Resume:
Elizabeth Mo Wu
**** ********** **, *** *****, CA 92139
ac7fpl@r.postjobfree.com
OBJECTIVE
Seeking a position as a Phlebotomist in a facility where I can apply my knowledge on comprehending lab additives and proper blood collecting procedures as well as further enhanced these skills.
EDUCATION & LICENSE
Phlebotomy U Training Center Phlebotomy National and CA State License June 2018
Southwestern Community College, Otay Mesa Certified Nurse Assistant License March 2016
Southwestern Community College, Chula vista Preparation of Allied Health Programs AA, August 2013-June 2017
Castle Park High School High School Diploma
Year Graduated: May 2012
RELATED EXPERIENCE
Sharp Grossmont Hospital 2-Week Externship for Phlebotomy 200+ draws, collected blood and urine specimens, performed venipuncture and capillary punctures according to safety guidelines in a timely manner, as well as correctly transporting samples to lab, plus made sure to verify and confirm proper patient identification before and after the draw.
April 2018
Phlebotomy U Training Center Assistant Instructor Training and supervising students during venipunctures and capillary punctures with the usage of a variety of devices such as evacuated tubes system, syringes, wing infusion sets, and lancets, all while ensuring compliance with laboratory protocols. In addition to preparing students for the Phlebotomy certification exam. September 2018-Present
OTHER EXPERIENCE
Golden Chopsticks Server and Cash register
Primary Tasks:Greeting upon entrance, preparing tables with impeccant sanitation skills, taking orders as well as helping customers choose food and beverages, working closely along coworkers in a fast paced environment, serving dishes in a prompt and timely manner, dealing with complaints with a positive attitude, issuing bills and accepting payments, plus, answering phone calls for takeouts. August 2017- Present
Coach, San Diego Sales Associate
Primary tasks: Customer service focus, attention to detail, ability to multitask while being attentive to customer needs and remain flexible to the needs of others, well spoken and in depth knowledge of product to provide well informed choices to customer, as well as, good active listening skills to ensure customer satisfaction, plus, good persuasive skills to achieve sales goals.
October 2015 - January 2016
Mount Miguel Covenant Village, Spring Valley CNA Externship Primary Tasks: Dressing, bathing, feeding, toileting assistance, bowel assistance, catheter care, takes vital signs, assists on range of motions, helps patients walk, care for bedridden patients, transports patients using proper lift equipment and safety devices if necessary, changes bed linens, cleans, disinfects and stores supplies, maintains confidentiality regarding patients, and observes for unusual signs and reports to nurse. February 2016
SKILLS & STRENGTHS
AHA BLS Certified
Languages: English, Spanish, and Chinese (Cantonese) General comprehension of centrifugation and aliquoting Special talent for instructing patients about procedures Attention to detail
Good communication skills
Works well with others
Responsible and punctual
Highly motivated to learn
Multitasker and confident in ability to work independently Fast at adapting to new environments
Modest computer skills: Microsoft Word, Excel, and Powerpoint Understanding of lab compliance and safety
Familiar with medical terminology
REFERENCES
Terry Jordan
CPT, Phlebotomy Instructor
ac7fpl@r.postjobfree.com
Tammy Marshall
CPT, Phlebotomy Instructor
ac7fpl@r.postjobfree.com
Reason for hiring?
I am a very responsible individual, a fast learner, and a hard working person which I consider striving qualities that can bring positive results to this company. I am highly motivated to join this new field and applied my skills as well as to enhanced these skills even further if I get the opportunity to do so.
I am a very responsible individual, a fast learner, and a hard working person which I consider striving qualities that can bring positive results to this company. And I am highly motivated to join this new field and applied my skills as well as to enhanced these skills even further if I get the opportunity to do so. Even if I lack the experience required, I feel i could adjust easily to a new environment. I have good coping skills, I can work well along others, as well as, working independently with minimum supervision. And as an individual that can speak English, Spanish, and Chinese I believe I can be of good use to my co workers as well as the patients to communicate smoothly in case a situation were the patient is not able to expressed himself/herself in English.
As a highly motivated individual that is extremely interested to join this new path and applied my skills as well as to enhanced these skills even further, hoping to get the opportunity to do so. Even if I lack the experience required, I am a fast learner and I feel confident that I could adjust easily to a new environment. I have good coping skills, I can work well along others, as well as, working independently with minimum supervision. I am excited to join a facility in which I can strive to grow and sharpened my abilities all while helping patients.
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