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Customer Service Store Manager

Location:
Strongsville, OH
Salary:
Negotiable
Posted:
October 19, 2018

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Resume:

KRISTINA EDLEMAN

***** **** ***** **. ************, OH 440-***-****

ac7fov@r.postjobfree.com

A seasoned professional both in customer service and in early education seeking to expand her career and fulfill her goal of working in the public library system. Strong communicator passionate and an avid reader; looking to assist patrons and build strong community outreach.

EXPERIENCE

2015 – PRESENT

TEACHER, Olmsted Community Preschool

Responsible for early childhood education for 4 classes of part time students ages 3-5. Role involves developing lesson plans, performing against those plans, caretaking of children, interfacing with parents on child development and maintaining state regulated standards.

2013 – 2015

SALES ASSOCIATE, Coldwater Creek

Customer Service focused selling, visual merchandizing, and other duties as assigned.

2006 – 2013

STAY AT HOME MOTHER

2003 – 2006

CUSTOMER SERVICE / HR ASSISTANT, Nordstrom Corporation

Held a Non-selling position in the customer service department. Responsibilities included handling customer lines of credit and associated conflicts, store returns/exchanges, employee customer relations, all store cash reconciliation, candidate scheduling & interviewing, and assisted in staff conflict resolution and terminations.

2000 – 2003

STORE MANAGER, J. Crew

Oversaw all store operations including but not limited to opening and closing of store, staff oversight, scheduling, training, cash reconciliation, visual merchandising, and selling against monthly/daily goals.

EDUCATION

MAY 1995

BACHELOR OF SCIENCE, Cleveland State University

Major: Anthropology with a concentration on Primatology

Employed in CSU Student Library performing work as page, circulation, and reference. Familiar with both the Dewey Decimal and Library of Congress Classification Systems.



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