A seasoned professional both in customer service and in early education seeking to expand her career and fulfill her goal of working in the public library system. Strong communicator passionate and an avid reader; looking to assist patrons and build strong community outreach.
2015 – PRESENT
TEACHER, Olmsted Community Preschool
Responsible for early childhood education for 4 classes of part time students ages 3-5. Role involves developing lesson plans, performing against those plans, caretaking of children, interfacing with parents on child development and maintaining state regulated standards.
2013 – 2015
SALES ASSOCIATE, Coldwater Creek
Customer Service focused selling, visual merchandizing, and other duties as assigned.
2006 – 2013
STAY AT HOME MOTHER
2003 – 2006
CUSTOMER SERVICE / HR ASSISTANT, Nordstrom Corporation
Held a Non-selling position in the customer service department. Responsibilities included handling customer lines of credit and associated conflicts, store returns/exchanges, employee customer relations, all store cash reconciliation, candidate scheduling & interviewing, and assisted in staff conflict resolution and terminations.
2000 – 2003
STORE MANAGER, J. Crew
Oversaw all store operations including but not limited to opening and closing of store, staff oversight, scheduling, training, cash reconciliation, visual merchandising, and selling against monthly/daily goals.
BACHELOR OF SCIENCE, Cleveland State University
Major: Anthropology with a concentration on Primatology
Employed in CSU Student Library performing work as page, circulation, and reference. Familiar with both the Dewey Decimal and Library of Congress Classification Systems.