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Engineer Field Service

Omaha, NE
October 19, 2018

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Ryan C. Smith

***** ****** **

Omaha, NE. *****



Objective Field Service Engineer position

Education May 2006 Southern Illinois University Carbondale, IL


1.GPA: 3.0

Major: Electronic Systems Technology

Specialization: Biomedical Technology


DC/AC Circuit Analysis, Advance Electrical Circuits Theory,

Advance Digital Circuits, Install & Upgrade Computers,

Medical Terminology, Tech Writing, Optical Electronics,

Biomedical Instrumentation, Networking, Networking Security



C++. Net, Windows, Linux, Apple products, Word, Word Perfect, Excel,

CAD, Dos, Networking, Power Point, Outlook, Ladder programming (PLC’s),



Experience April 2011 – Present Medtronic Omaha, NE

Senior Field Service Engineer

Field Service Engineer working on Surgical Navigation equipment. The O-arm® Surgical Imaging System is a multi-dimensional surgical imaging platform that is optimized for use in spine, orthopedic, and trauma-related surgeries. It provides real-time, intra-operative imaging of a patient's anatomy with high quality images and a large field-of-view in both two and three dimensions. I am responsible for break fix repairs and performing preventive maintenance on the O-Arm. I am also 1 of 4 people in the US who work on an MRI unit called the PoleStar.

April 2010 – July 2011 Pack Leader Lees Summit, MO

Field Service Engineer

Field Service Engineer for a labeling company. Performed installs, field support and phone support for all customers in North and South America. Worked with programmable logic controllers (PLC’s). Mechanically changed all labeling equipment to different specifications for all products are different and need to be mechanically changed for proper labeling. Wrote all technical documents; such as: procedures and user manuals.

June 2009-April 2010 Acceletronics Chicago, IL

Field Service Engineer

Working in the Field repairing Linear Accelerators (Varian, Siemens, Elekta). Performed installs, limited customer downtime while providing basic service, testing and preventive maintenance from instruction of company guidelines. Diagnosed all mechanical, hardware and some software system failures within company procedures. Also worked on PV and Thera View imaging systems.

June 2006- June 2009 Covidien (Puritan Bennett) Chicago, IL

Field Service Engineer

Worked in the field as a service engineer on Puritan Bennett Ventilators. Duties included installing ventilators at sites, performing preventive maintenance yearly on the vents and performing break/fix repairs on the vents. Controlled and maintained a car stock of parts.

Aug. 2004 – April 2006 Center For Academic Success Carbondale, IL

Freshman Mentor

Worked with 20 students a semester, and performed motivational skills, communicational skills, organizational skills to help students receive most out of college

Awards 2014 Medtronic Field Service Engineer of the Year

2018 Medtronic Equipment Service Council Hero Award

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