Administrative/Clerical/Receptionist
Resume:
STACY GRIMES
**************@*****.*** 603-***-**** 10 Depot St Apt 4, Hillsborough, NH 03244
PROFESSIONAL SUMMARY
I am a searching the career industry looking for something long term in the administrative field where I can re-enter the field and gain understanding of the newer technology available. I have not worked in the administrative field in years but I have a great attitude and aptitude for growth and knowledge and I am a very quick learner. I not only hope to give myself an opportunity but also offer you the opportunity to work with someone who really wants to help, learn, and grow within the company.
SKILLS
MSWord, Excel, Access 5000
Versatile and fast learner
2 years Temporary Job service
Interoffice Memorandums
Faxing, Filing, Multi-line Phone Systems
Great communication skills
Quick problem solver
6 years experience in the Administrative field
Organized and efficient
Great telephone skills
Excellent customer service
WORK HISTORY
Jan 2018 - Current
Head Waitress
Alibo Mediterrano, LLC - Hillsborough, NH
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Worked closely with the chef to provide tasty options for guests with food allergies or intolerances.
Maintained high standards of cleanliness and sanitation.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Assisted co-workers whenever possible.
Developed and maintained positive working relationships with others to reach business goals.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Followed checklists for shift start and end to help with smooth transitions.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Explained menu options in detail so that customers could make educated decisions on food items.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Received frequent customer compliments for going above beyond the scope of my job.
Call in alcohol through distributors for ordering and delivery.
Provided proper wine service to the customers.
Always try to give the customer the best Mediterranean dining experience.
Received frequent customer compliments for going above and beyond normal duties.
Handled customer complaints with poise and grace, immediately resolving issues by contacting the Owner.
Alcohol Inventory twice a week.
Apr 2004 - Oct 2017
Property Maintenance
Stacy Grimes - Self-Employed - Manchester, NH, New Hampshire
Accurately read, understood, and carried out written instructions.
Collaborated with Maddano Realty where most of my work was obtained from regularly to ensure smooth work flow and efficient organization operations.
Collected Rents
Cleaned apartments making them ready for move - ins
Completed some small painting and repair projects
Maintenance of flooring, mopping, waxing, sweeping
Cleaning of appliances to almost new condition
Accurately completed service reports and warranty forms.
Safe and efficient operation of floor equipment.
Analyzed all surfaces closely for imperfections prior to painting jobs across walls and door frames and doors.
Communicated operational issues and changes to supervisor on regular basis.
Mar 1994 - May 2008
Administrative Assistant
Adecco, Robert Half Int., and Accounttemps - Manchester, NH and some surrounding cities, New Hampshire
Supported program operations by preparing and updated documents, reports and spreadsheets.
Oversaw administrative duties for 6 field personnel at one time.
Coordinated office inventory by restocking supplies and placing purchase orders.
Processed accounts receivable and accounts payable.
Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
Worked with the Business Visitation Program at the State of NH Department of Resource and Economic Development and OBID.
Oversaw daily office operations for staff of 9 employees.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.
Answered telephone inquiries from clients, vendors and the public.
Reviewed incoming correspondence and determined the action required and its priority.
Corresponded with clients through email, telephone, or postal mail.
Cataloged and managed department records and files. while maintaining accuracy.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Helped distribute employee notices and mail around the office.
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Managed office supplies, vendors, organization and upkeep
EDUCATION
1993
High School Diploma
Keene High School Keene, NH
2009
Medical Assisting Advanced Study Diploma Program
Hesser College Manchester, NH
I completed an 8 month advanced diploma program at Hesser and had a GPA of 3.8. I was given an externship at a surgery center located In Concord, NH. I had a 12 year old daughter at the time who lived with her dad and there were some issues that arose and she ended up coming to live with me and she had emotional issues so I was unable to be away from her for the hours that were required, as a result I was unable to complete the externship. I have not pursued it since due to the fact that I am no longer interested in being a Medical Assistant, my life changed completely at that point in time.
ADDITIONAL INFORMATION
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