SPECIFIC JOB TITLE
Strategic leader, methodical, and ROI-focused professional with comprehensive experience in business analysis and administration, complemented with skills in fashioning innovative solutions and maintaining exceptional business relationships. Expertly skilled in end to end supply chain management positions. Armed with outstanding leadership abilities to drive diverse teams to accomplish goals under aggressive time lines, while identifying knowledge and systemic gaps and mitigating uncertain outcomes. Known for keen attention to detail and high aptitude for intuitive problem solving to maintain efficient operations through strict implementation of business requirements into system deliverables, company policies, and industry standards. Technically proficient with SAP and TFS.
Business Requirements to ERP Mapping
Systems Design and Implementation
Strategic Planning and Analysis
Root Cause Assessment
Product Management and Marketing
Department Engagement Aptitude
Internal and External Client Satisfaction Focused
Tech Data Corporation – Clearwater, FL
Associate Project Manager Information Technology Dec 2016–Jun 2018
Utilized the company’s standards of project management to bring projects to fruition with the key skill of presenting well evaluated evidence to steering committees to finalize key decisions.
Facilitated alpha and beta testing with results to meet company standards and created synergism within teams to accomplish goals.
Selected as project manager to promote the e-business manager and the B2B integration manager to ensure deadline expectations attainment and budget oversight; and proxy to encourage and motivate employees in handing the projects.
Gained appointment to serve as sole Customer Relationship Management (CRM) software licensing controller totaling 16 contracts to gather sound business justifications for 1187 licenses accepted by finance carrying a $1.5M footprint in expense.
After acquisition of a $2.6B company, led the migration of contracts from Avnet’s Technology Solutions Division Master Service Agreement (MSA) to Tech Data’s equaling 677 named licenses and services while working closely with legal to assign all appropriate contracts to Tech Data.
Formulated proposal for the Chief Information Officer (CIO) by presenting evidence for the need of content management system through CBA quantitative and qualitative analysis and identified Adobe Systems Inc. as the platform host and architectural designers at a cost of $1.9M over three years, resulting in CIOs signature.
Successfully managed a 50% up tip in work after the acquisition of Avnet’s Technology Solutions Division due to the IT staff being split into two sections: The integration of the two companies and momentum to cover all business as usual projects and needs.
All projects assigned fell under the Annual Operating Plan, which were highly visible to executives, were successfully delivered by remaining within budget, emphasis on customer satisfaction, while delivering vital reporting of project status, risks, mitigation plans, budget burn down, next steps, key accomplishments, and project plan.
Promotion and position created based on skill sets and achievements.
Senior Product Purchasing Manager Nov 2014–Dec 2016
Summarized quantitative and qualitative data in translating state of business for supply chain operations and delivering core business metrics to strategic client and internal stakeholders.
Analyzed and specialized tester for multiple diverse and integrated supply chain programs by providing crucial reporting to identify efficiency increases, working with ERP developers to implement systemic changes based on data and as the subject matter expert of the ERP system, procurement and program management.
Decreased bottlenecks in receipt and outbound activities due to capacity constraints logistics centers by creating a methodology for determining specific SKUs and quantities to move to offsite facilities, avoiding inventory stock outs, approved by the senior vice president of finance.
Generated necessary reports for engineering, thus generating $70K in labor cost savings during the first quarter of implementation.
Received Employee of the Quarter Award for demonstrating outstanding performance in leading IT development, which involved alpha testing, training manual development, and training session facilitation for appropriate business units.
Acquired > 85% in zone shipments through network balancing of $65-$95M in inventory.
Earned fast-track promotion for displaying exemplary performance in accomplishing assigned tasks.
Product Purchasing Manager Nov 2013–Nov 2014
Functioned as the program manager in purchasing for introduction, implementation, and operations of break into market logistics program with strategic manufacturing customer.
Co-created solution within the supply chain program comprised of network optimization appropriate for specific business, systemic upsets, and business operations efficiency from new logistics model.
Gained nomination for the Teamwork award for the Quarter for dedication and optimum performance in attaining set-forth supply chain project launch date.
Played an integral role during the alpha and beta testing needing abstract analysis and corporate systems knowledge for effective go-live of third-party logistics solutions, and supplemental testing toward improvement of systemic elements.
Associate Product Purchasing Manager Mar 2012–Nov 2013
Offered first-rate service to clients, while leading strategic measures to optimize core metrics (inventory turnover, decreasing depreciation of inventory, and ensuring profit SKUs in stock).
Created innovative reporting on proactive inventory management.
Selected as a product marketer for strategic lines partnering with manufacturers to ensure accelerated sales and maintaining material master in ERP system.
Maximized bottom-line performance, thereby gaining the following distinctions and awards:
-Multiple recognitions from the second largest customer based on attention to detail and capability in handling complex and consistently changing environments;
-Employee of The Quarter during the first year of employment through method implementation for profit margins improvement and inventory levels decrease to lessen negative impacts within financial services resulting in $300k savings for the company;
-Selection as key speaker for the Purchasing Department to display customer-centric attitudes.
Project: Kronos Software Upgrade (Budget: $171K)
Role: Project Manager Date: Mar 2018–Jun 2018
Administration of timekeeping and attendance tool used for 2339 non-exempt employees and 335 managers of employees, payroll, and HR.
Provided completed statement of work (SOW) aligned with legal verbiage to introduce new software modules.
Identified gaps in scope, assembled correct resources, and prepared mitigation plans for future implementation.
Utilized Kronos in configuring applications based on company requirements, event scheduling, and bugs identification.
Project: Sales Quote Output (Budget $220K)
Role: Scrum Master Date: Feb 2018–Jun 2018
Download a sales quote from the ERP system in real time without having to be on the corporation’s server
Lead trainings to the business owners explaining the scrum methodology so expectations would be correct.
Expeditiously removed impediments.
Project: Business to Business Connectivity Tool and Esker Order Management System (Budget $150K)
Role: Scrum Master Date: Nov 2017–May 2018
Provision to users of an interface exhibiting all electronic data interchange (EDI) transactions from vendors and resellers and ways to maintain those transactions.
Gained understanding of needs for internal customer and eliminated impediments for developers for progress; thus delivering the product within schedule and budget.
Project: New Global Brand Introduction on Web (Budget: $161K)
Role: Project Manager Date: Jun 2017–Sep 2017
Creation of modal and microsite announcing Tech Data’s global rebrand by third-party professionals, Siteworx
Choreographed discussions with Corporate Communications, Marketing and Siteworx to deliver the modal and microsite achieving optimal aesthetics, direct messaging, and rolling out globally in concert with rebranding announcement.
Project: SHARP Vendor Managed Inventory (VMI) Partial Upgrade (Budget $56K)
Role: Scrum Master Date: Feb 2017–May 2017
Enhancement of customer web portal to administer crucial client’s organic growth initiatives to generate additional revenue through the portal and add additional customers to Tech Data's portfolio. Reduced call volume and order management burden on the business, allowing the specialized sales team to work on program efficiencies.
Delivered all business requirements without production failures and alignment with deadline and budget, while offering premier customer experience.
Project: SHARP Parts (Budget $196K)
Role: Scrum Master Date: Aug 2017–Apr 2018
Establishment of new program to an existing customer web portal through removal of impediments for developers, identification of tools for development, and coordination with ERP SAP Team for scheduled milestones attainment.
Took charge of gathering all resources required for discovery and identifying developers with appropriate skills.
Removed any impediments causing delays for the developers.
Marketing Manager Office Coordinator, 2010 Heritage Plank Floors, LLC – Greenville, NC
Logistics Coordinator Marketing Planner Administrative Factotum, 2006–2009 Pinnacle Trailer Sales – Wilmington, NC
EDUCATION AND CREDENTIALS
Master of Business Administration § East Carolina University College of Business, Greenville, NC: Dec 2011
Member of the Golden Key International Honor Society
Bachelor of Arts in Sociology and Criminal Justice § University of North Carolina, Wilmington, NC: Dec 2005
Member of Alpha Sigma Lambda National Honor Society
Certified Scrum Master
PERSONAL ACHIEVEMENTS AND INTERESTS
Sailing (four American Sailing Association Certifications),
Experiment with culinary arts, travel extensively domestically and internationally, enjoying DIY interior design projects.