Chicago, IL *****
Experienced customer service representative with ability to listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve positive outcomes. Education
MacMurray College Associate of Applied Science (Food Service Technology) MacMurray College Associate of Applied Science (Business Management) MacMurray College Associate of General Studies
2016 Present Entertainment Cruises Call Center Representative Vividly describe products, accurately answer questions, and persuade guests to make purchases while maintaining an upbeat attitude.
2015 2015 Rainbow Clothing Sales Associate Cashier for customers purchasing clothing items. Merchandise clothing and accessories before putting them on the sales floor. Provide excellent customer service as well as suggestive selling.
2014 2015 Luster Products Packer Packing orders in a warehouse and distribution center environment to be shipped to retailers and customers. Accuracy with orders, reading orders sheets, knowledge of systems and tools within the warehouse. 2006 2014 Jewel/Osco Grocers Fuel Station Assistant Mgr. Accommodate customers with purchases. Maintain fuel station (cash registers, computers, veeder root, fuel pumps and etc.) keeping codes up to date while being compliant with the city and state. 2003 2006 Jewel/Osco Grocers Bakery Clerk Responsible for setting, baking, slicing and packaging products for the customer’s purchase. Also suggestive selling, inventory and supply control, take orders, as well as motivating and setting example for associates in the store as well as the department. References
Available upon request