Gina M. Reyna

**** ***** ***** **., *******, TX *5041 ac7fef@r.postjobfree.com 682- 238-9052 LinkedIn

STRATEGIC PROJECT MANAGER

Skilled and dedicated strategic project manager with proven success leading high-level operations across diverse industries, spanning across corporate and start-up organizations. Adept at developing strategic plans to improve sales, customer engagement, and optimize resources to support long-term growth. Talented team leader dedicated to professional development, training, and collaborative teamwork to drive positive cultural change. Proven expertise in:

Project Management

Team Leadership

Scope & Milestone Management

Budget Oversight

Customer Engagement

Profit/Loss

Contract Negotiations

Staff Sourcing & Management

Training & Development

Process Improvements

Scheduling

Customer-Oriented Initiatives

EDUCATION

Doctor of Management, Executive Leadership (Expected 2020)

Colorado Technical University, Colorado Springs, CO

Master of Business Administration in Project Management, Marketing, & Operations/Supply Chain Management (2016)

Colorado Technical University, Colorado Springs, CO

Bachelor of Business Management, Business Administration

LeTourneau University, Dallas, TX (2005)

PMP Training, Project Management Institute (2014)

PROFESSIONAL EXPERIENCE

iCandy Communications – Garland, TX

Project Manager Virtual Operations (Small Business Owner), April 2015 to Present

Direct all full-cycle projects for a boutique public relations firm specializing in social engagement and communications strategies. Define scope, project plan, drive project schedule and track benchmark progress to achieve stakeholder goals and client expectations. Manage contract negotiations, credit terms, vendor relations, customer communications, project approval and milestone project documents. Drive customer engagement and brand awareness to boost growth and client loyalty.

Key Achievements:

Spearheaded an innovative customer service program, resulting in 50% growth in small-to-medium customer base.

Achieved more than 11K followers in two years through strategic social media marketing campaigns.

Leveraged business development strategies to capture new revenue opportunities while maintaining existing accounts.

Project Mangement Institute, Fort Worth Chapter – Fort Worth, TX

Director of Finance (Pro Bono), January 2014 to May 2016

Managed vital financial operations and projects for a globally recognized PMI chapter while implementing process improvements aligned with efficiency and quality assurance goals. Directed cash flow, reconciliations, and reported directly to board on strategic issues. Oversaw an innovative program to improve annual chapter budget approval processes.

Key Achievements:

Key contributor to Chapter of the Year Award, as a result of managing a multi-year operations project.

Launched a strategic budget tool to improve financial turnaround time by 25%.

Leveraged process improvements to boost efficiency and compliance governance by 10%.

R&R Creative Designs – Arlington, TX

Project Consultant, November 2012 to July 2015

Led high-level projects for a small creative business specializing in graphic design, e-commerce, SEO, and technical scriptwriting services. Directed full-cycle projects, including strategic planning, scheduling, budget management, project performance documentation and administrative operations for projects. Served as key liaison with clients to deliver stellar communication and service during all project phases.

Key Achievements:

Improved sales revenue by 35% through strategic marketing and customer engagement projects.

Aggressively negotiated contracts to improve marketing and advertising cost savings by 15%.

Spearheaded critical IT digital marketing strategies and SEO programs to boost client traffic and brand awareness.

Experis Staffing and Recruiting at Alcon – Fort Worth, TX

Strategic Project Consultant, June 2010 to October 2012

Served as an expert project consultant to lead financial strategies for a $5.2M philanthropic budget with the Alcon Foundation 501(c)3. Analyzed financial operations to advise on best practices and developed payment guidelines to support the budget and organizational goals.

Key Achievements:

Full-cycle talent management, led and motivated staff members, resulting in improved performance and customer service.

Improved patient call times by 25% by launching an online database and enhancing staff software skills.

Achieved $2M in multi-year grants, resulting in extensive training, cataract surgeries, and humanitarian projects in underdeveloped countries.

Previous experience includes Project Manager with Texas Health Resources, Contract Administrator with CAPSTAR Commercial Real Estate Services, Area Coordinator with Sanofi, Human Resources and Accounting Assistant with A.O. Smith, and Marketing and Leasing Assistant with Transwestern.

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