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Home Health Customer Service

Arlington, TX
October 19, 2018

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Ollie Evans

Fort Worth, Texas *****



Certified phlebotomist who is well adept at creating a smooth and efficient donor flow. Professional with over 10 years of experience in the medical field as a Certified Nurse Aide and Patient Care Technician. Provides excellent customer service to patients and medical team while ensuring compliance with regulations and standards throughout the patient experience.


NHA Certified Phlebotomy Technician (CPT), CCI Training Center, Arlington, Texas 06/2017 – 09/2017


Advantage Medical Professional, Dallas, Texas 09/2005 - Present

Certified Nurse Aide

Records vital signs of 16 patients daily and relays abnormal or elevated blood pressures, O2, pulse oxygen, respiratory rate, and heart rate to the nurse

Performs blood glucose testing on adult patients

Balances several duties in fast-paced environments including cardiology, medical surgery, and neo-intensive care units

Administers baths to patients and applies ointment to patient if necessary

Provides meal trays to patients and assists patients who are unable to feed themselves

Charts intake and output on each patient, monitoring urination and discharged feces

John Peter Smith Hospital, Fort Worth, Texas 01/2018 – Present

Behavioral Health Patient Safety Assistant

Provide safety supervision for suicidal patients who continue to be at risk to harm themselves and others

Texas Angels Home Health Care, Fort Worth, Texas

Home Health Aide 10/2017 – Present

Assist home bound clients with bathing, shopping, transport to doctor appointments, provide meals and light housekeeping duties as needed

Cook Children’s Medical Center, Fort Worth, Texas 06/2008 – 01/2017

Patient Care Technician

Performed blood glucose testing on infants through heel stick and processed with glucose monitor

Retrieved blood samples for doctors who requested labs for patients

Matched laboratory requisition forms to specimen tubes

Disposed of contaminated sharps, blood, and other biohazard fluids or tissue in accordance with laws, standards, and policies

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

Conducted sterile venipuncture for the collection of blood from infants placed in Neonatal Intensive Care Unit (NICU)

Transported patients by means of wheelchair or gurney to their respective evaluation center

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