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Administrative Assistant Customer Service

Rocklin, CA
October 18, 2018

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Debra Russo

**** **** *****

Rocklin, CA *****



Support various employees within a company. I am capable and eager of taking on a wide-range of administrative and customer service tasks, large and small, to add value to a strong and productive company. SKILLS & ABILITIES

Administrative Assistant Reports/Forms/Proposals High-Level of Confidentiality Personal Assistant Editing/Proofing Strong People Skills Customer Service Calendaring/Scheduling Team Player Receptionist Event Planning Detail-Oriented

Travel Coordination


MS Word, Excel, Outlook, PowerPoint, Epic Modules, Kronos Payroll, Internet savvy, Typing 72 WPM and Alpha- Numeric 11,678 KPH and 10,573 KPH.


Target Corporation, Roseville, C A

09/2017 – Current


HR support

Recruit team members

New hire orientation

Kronos time management

Compliance and various reports

Team member appreciation events

Provide exceptional guest service

• Top percent of team members marketing Target brand

• New program implementation team

• Store remodel team

• Inventory replenishment and organization

Safeway, Rocklin, CA

12/2015 – 04/2017

Customer Service

Provide exceptional guest service

Trained new employees

Position required multi-tasking

Worked in a variety of areas in the department

Opened and closed


Sutter Medical Foundation, Sacramento, 04/2009 – 03/2014 Administrative Assistant

• Supported Director of Occupational Health/Clinic Supervisors/Medical Director/Physicians

• Supported inter-departmental staff and affiliate offices

• Managed master calendar including meeting scheduling

• Event planning and implementation

• New procedure development

• Created proposals and marketing materials

• Extensive Excel projects

• Accounts payable/receivable/budgets

• Kronos time keeper

• Customer/vendor dbase management

• Physician contracts/reports

• Master document keeper

• Designed department newsletter

• Worked with internal departments (facilities/IT support/development/inventory control)

• Handled building needs (smoke alarm and inspection logs/alarm system/maintained master keys/building maintenance requests)

• Phones/opened and distributed mail/inventory and supply ordering/mass mailings Pacific MDF Products, Rocklin, CA 08/2004 – 04/2007 Secretary to Owner

• Supported Owner/Corporate Manager/HR Manager

• Instrumental in monitoring timelines

• Assisted with business development plans

• Maintained calendars/scheduled meetings/travel

• Coordinated events

• Reconciled accounting and benefits reports

• Created client/customer/vendor dbase

• Business and personal expense reports

• Ran business and personal errands

• Assisted staff training on office procedures/software/phones

• Learned various aspects of working for a land and business developer

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