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Customer Service Manager, Wine Ambassador, Hostess, Junior Consultant

Location:
Cape Town, Western Cape, South Africa
Posted:
October 18, 2018

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Resume:

IVY PHUMLISA PIKINI

ac7fbz@r.postjobfree.com

+27-788******

** ******* *****,

SOMERSET WEST,

7130

ID No. 901**********

GENDER: FEMALE

ETHICITY: BLACK

PUMLISA PIKINI

OBJECTIVE

I want to be part of the success in an environment of growth and excellence, where I will be able to use my skills and experience that I have. Attain more experience.

SKILLS

Attention detail

Time management

Hardworking

Fast learner

Customer Service

Dedication

Creativity

Multi-tasking

REFERENCE

CHRISTOPHER T EISENLAU

ac7fbz@r.postjobfree.com

+1-407-***-****

Manager

IVAN STOOP / NOLINE DREYER ac7fbz@r.postjobfree.com +27-21-870-****/10

Managers

MARGI MAY ac7fbz@r.postjobfree.com

+27-21-840-****

Manager

EXPERIENCE

WINE AMBASSADOR/ STEENBERG VINEYARDS

January 2018 – up to date

Conducting wine tasting, cellar tours and stock take.

HOSTESS & ASSIGNOR / WALT DISNEY WORL RESORT (ANIMAL KINGDOM LODGE)

May 2016 – April 2017

Seating guest, answering telephones, make a day reservation for a guest if we not busy, assign tables, wine stocking, Conducting a cultural tour in the restaurant.

WINE AMBASSADOR / BOSCHENDAL WINE FARM March 2015 – April 2016

Conduct a wine tasting and a cellar tour for a large group of 40 and VIP’s, Receptionist duties, stock take.

WINE AMBASSADOR / BILTON WINES

March 2014 – April 2016

Conducting Wine tasting for groups, individuals and receptionist duties.

INFORMATION& RESERVATION CONSULTANT / CAPE TOWN TOURISM

September 2014 – February 2015

Assisting client with the direction for their destination, suggesting place of interest, helping with the bookings and Reception duties.

WINE AMBASSADOR / BLAAUWKLIPPEN WINE ESTATE

March 2014 – August 2014

Conducting Wine tasting and receptionist duties

EDUCATION

WSET LEVEL 2 WINE AND SPIRIT/ WSET

August 2016 – October 2016

How is the wine made, white and black grape varieties and characteristics, label terminology, wine producing regions of the world in which grapes are grown, production of sparkling wine, desert wine and fortified wines, principal categories of spirit and liqueur and how they are made and wine and food pairings.

PREMILINARY WINE COURSE LEVEL 1 SOMMELIER/ CAPE WINE ACADEMY

March 2012 – February 2013

Wine service course, Retail and Marketing, Wines of South Africa, Brandy Production and Wines of the world.

ND: TOURISM / BOLAND COLLEGE

March 2012 – June 2014

Tourism Communication, Travel Services, Tourism Destination, Hotel Reception and Travel Office Procedures.

MATRIC / SAMUEL NOMBEWU SENIOR SECONDARY SCHOOL

January 2009 – December 2009

Agricultural Science, Life Science, Mathematics, Physical Science, Life Orientation, English and Xhosa.



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