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Developer Customer Service

San Francisco, CA
October 18, 2018

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Babak Youssefzadeh

I currently reside in San Francisco and I'm open to relocating to Los Angeles area.

Enterprise Architect

Project and Application Management and Coordination Data Analysis Strategic Planning and Execution

Application and Project Planning Time Management and Prioritization Problem Resolution

Interpersonal Relations Leadership and Team Building Process Improvement and Measurement Metrics

Highly talented and dedicated professional, with several years of experience in leveraging technology to efficiently solve process difficulties, combined with expertise in technical and analytical aspects of application development applied throughout system development projects. Possess extensive qualifications in all facets of project and application development, from initial feasibility analysis and conceptual design through documentation, implementation, quality review, and enhancement. Acquire proven track records of achievements in delivering simultaneous projects on time and under budget. Conceive and implement unique strategies that optimize business operations and elevate productivity. Hands-on manager with the ability to lead, motivate, and coordinate technical teams and projects. Demonstrate keen attention to detail and exemplify effectiveness in stressful situations.

Professional Summary

Accomplished Architect and lead developer with over 20+ years of experience in software development and extensive experience in distributed application development in .NET platform.

Specialized in .Net programming with .Net Framework 2.0-4.5, ASP.NET, C#, VB.NET, Visual Basic 6.0, Visual FoxPro, Win/Web forms, MVC 4 (Razor), Angular 1.x/2.0, jQuery, Telerik, CSS, HTML, XML, XSLT, WCF with REST services, ADO.Net, Web Services, Windows Services, and dependency injection.

In-depth understanding of the entire web related technologies and web-based architectures, .Net framework, component technologies and distributed architectures.

Excellent knowledge in implementing Object Oriented Design (OOD) methodologies, Service Oriented Architecture (SOA) and Object-Oriented Programming (OOPS) language concepts and best practices for extensive product development in the areas of business applications, client/server and distributed computing.

Proficient in analysis, design, implementation, optimization of databases using SQL Server 2005/2012, Oracle 9/10, dBase and possess firm understanding of RDBMS.

Well versed with complete Software Development Life Cycle (SDLC) process, agile development and scrum.

Exposed to Team Foundation Server 2015 (cloud), continues build, TFS ALM, JIRA and SVN.

Professional Experience

Thomson Reuters, Inc – San Francisco, CA

Enterprise Architect: Feb 2016 – March 2018

Responsible for technical team hiring, architecture specifications, coding, data flow and database schema design.

Worked at Aumentum division – fully customizable property taxation management platform, valuations, registry, recorder and assessment for large counties around the world.

Hands on experience with Visual Studio 2017, TFS 2015, Git, Bower, Grunt, SQL 2016, Kendo and Angular 1.x/2.0.

Vizient, Inc (formally vha) - Irving, TX

Director of Engineering: July 2014 – Jan 2016

Initially hired as an Enterprise Architect to rapidly prototype clinical data statistical cost using big data and ML, then I was promoted to director role overseeing 12 engineers and 6 ETL developers.

Responsible for technical team, hiring, architecture specs, coding standards, data flow and database design.

Scaled Agile Framework (SAFe 3.0) development and coordination of business units across the entire company.

Hands on experience with Rally, TFS 2013, Git, Bower, Grunt, Team City and Octopus deployment.

Hands on development experience working in the multi-tier scalable with high-availability using C#/VB 5.0, EF, Unity, WCF, WPF, MVC, Web Forms, AngularJS, jQuery, Exadata, and SQL 2014.

Conexis Corp.- Irving, TX

Architect: Jan 2014 – July 2014

A complete architectural redesign of EDI flow process and refactored most of the business objects and database schemas.

Refactored for enhanced performance, scalability and security: Processing EDI Flat files, CSV and ASC X-12 834 enrollment files from State Health Exchanges for data mapping, data integrity and built internal services to cross-check data with third party tools.

Refactored internal services and websites for a more comprehensive management of participants that are enrolled in Cobra, FSA and HSA.

Developed internal services to automatically cross-check all incoming state health change files for a better data integrity.

Implemented NUnit testing of the internal micro-services to lower the cost of development and reduce defects.

Implemented Team City and Octopus deployment to comply with SOX requirement and a more reliable way to deployment across the cloud.

Hands on experience: C#, Azure, Node.js, Entity Framework, WCF, WPF, MVC, Unity, NUnit, Bootstrap and SQL 2012

Parago- Lewisville, TX

Team Lead: March 2013 – Jan. 2014

Lead a team of 12 onshore contactors to develop Software as a Service (SaaS) platform that offers comprehensive channel incentives (shopping, prepaid & gift cards), channel marketing and partner-relationship management platform for domestic and international markets.

Developed N-Tier applications in C# using WCF with REST services, Entity Framework, SQL Server 2010, MVC, Web Controls and Dependency Injection using Unity.

Architected from Proof-of-Concept to integration - Umbraco (CMS) to support translation of over 12 languages, localization, authorization, logging, hybrid-MVC routing, and deployment packages.

Hands-on experience working on front-end design using MVC 4.0, IIS 7.5, jQuery, CSS (Skin Themes), Foundation 3, AJAX, JSON and Kendo UI/Telerik controls.

Authentication and authorization with ASP.NET provider model under MVC and Web Forms.

Enhanced VevoCart – open-source multi-vendor e-commerce marketplace – to support localization, multi-region, integration with our proprietary Point-of-Sales system, and general redesigned to support over 10,000 products with client specific skin themes.

Design, modeling and implementation using principles of Domain Driven Design.

Scrum development methodologies.

National Default Exchange- Addison, TX

Team Lead: Oct. 2012 – March 2013

Served as lead application architect and developer on large enterprise projects. Given responsibility for coding critical business functions and features related to processing default residential mortgages.

Developed Windows Services in C# using WCF to systematically run background checks for bankruptcy, military and other pending legal court fillings before proceeding with next phase of foreclosure.

Enhanced the existing billing code to recoup approximately $400K per month in lost revenue.

Designed and developed UI in Win forms for data processing transaction management and maintenance.

Helped in transitioning the development team to an iterative agile methodology.

Enhanced and extended the current multi-vendor mortgage channel pipeline to process cases in various different stages of foreclosure using C#, WCF, Oracle packages, Windows Services and custom in-house scheduler.

LexisNexis Corp- Dallas, TX

Senior Developer: June 2012 – Oct. 2012

Served as senior developer to refactor newly purchased web-based tool that automates all three aspects of sales management. Sales portal combines lead management, pipeline management and service timeline & stewardship reporting in one easy to use technology for insurance agents and brokers.

Helped in converting the entire projected from VB.NET to C#.

Refactored the web application using ASP.NET 4.0, C#, VB.NET, AJAX, JSON, jQuery, Art Component, CSS, HTML, Web Services, LINQ, SubSonic, SQL Server 2008, XML/XSLT, Crystal Reports and SVN.

Enhanced authentication and authorization with the ASP.NET provider model under Web forms and hardened the security to 2-factor authentication to meet corporate security standards.

Refactored tables, optimized queries and indexes using SQL profiler.

Agile/Scrum development methodologies with weekly code reviews.

Voice Broadcasting- Arlington, TX

Senior Developer: Feb. 2012 - June 2012

Developed a script-driven gateway that send & receive SMS via Twilio networks using REST Service API, C# 4.0, Entity Framework 4.1 and SQL 2008 R2.

Developed a real-time SMS billing and benchmark reports to manage campaigns using SSRS.

Argentus Capital Management- Dallas, TX

Lead Developer: Oct. 2009 – Feb. 2012

Developed white label web-based Turnkey Asset Management (TAMP) that offers financial advisors the freedom to trade across multiple custodians with full back-office administration, client billing, advisor fee flexibility and comprehensive reporting.

Lead developer with a small group of developers provides support for traders facilitating at a $2.6 billion-dollar capital management firm.

Consulted with various departments within the firm on base-lining requirements, risk mitigation, risk analysis (FINRA and SEC compliance) and road map of existing applications.

Refactored the existing trading platform from VB.NET 2.0 with embedded SQL statements to ASP.NET, C# 4.0, SQL 2008 R2 and Entity Framework with best practices for decoupled OO, code maintainability, high-availability, N-Tier architecture and optimized for performance.

Designed and implemented internal peer-to-peer trade communication system, which significantly increased the efficiency of trading desk and over time allowed the firm to double its trading volume without hiring new traders (C# 4.0, Win forms, MSMQ 3.0, LINQ-to-SQL, Entity Framework 4.0, and SQL Server 2008).

Architected and developed FIX protocol to route orders (security only) and account allocations to multiple custodians within our proprietary in-house high-speed, high-availability and low-latency order management system.

Developed an on-demand portfolio and billing reporting service (GIPS compliant) in SSRS for our in-house billing engine and tactical model management using Schwab PortfolioCenter DCOM.

Refactored and optimized billing, accounting and reporting engine using SQL query analyzer to optimize store-procedures, views, triggers, transactions and indexes. Which reduced the nightly ten-hour process down to approximately an hour and half.

Maintained an online customer service, compliance, model change submission and service management request using ColdFusion 9 and .NET Web Services into Junxure (Workflow/CRM).

Hands-on experience in developing an online dashboard using Flash charts and jQuery to display real-time portfolio account summary, analytics and real-time stock quotes.

E & J Pharmacy- Dallas, TX

Senior Developer: Jan. 2008 – Sept. 2009

Full implementation of an enterprise intranet based web application that was developed in VS 2005. The application was created in C# and MySQL. On the ASP.NET side I used Master Pages and CSS Style sheets to achieve a uniform look and feel. The application consisted of approximately forty web forms.

Implemented inventory application designed to run natively on iPhone iOS 1.1 using Objective-C and REST implementations framework called RestKit.

The tools used to implement the above responsibilities are as follows: HTML, JavaScript, XML, C#, Microsoft Visual Studio 2005, Objective-C, REST, ASP.NET pages which interfaced with MySQL 5.0, and XML Managed Class Library.

Life Corporation - Arlington, TX

Senior Developer: June 1997 – Oct. 2003

Over 6 years of architectural design, software development, web services and IT consulting experience.

Involved in architecture reviews and best practices consultation with performance, availability, scalability and cost in mind.

Development in various requirements in Windows SDK/DDK, MFC 32, MS Visual C++, Java (limited), Visual Basic 6.0, Visual FoxPro 7.0, ActiveX, COM+, FTP, LDAP, DirectX (Audio only), TCP/IP Sockets and utilized various multi-thread commercial packages and synchronization development kits.

Developed a low-level filter driver for Pika MonteCarlo 4.0-6.0 and Amtelco conferencing DSP cards utilizing their on board ISDN PRI, MC-3, H.100 and conferencing switching functionality.

Developed high-level detailed circuit-control (dialing) functions using MonteCarlo Q.931 API. This provided an easy access to low-level features on the ISDN protocol stack.

Developed high-level DLL library in Visual C++ using Sequiter CodeBase engine to optimize query performance on FoxPro tables.

Designed and lead a group of programmers on a proprietary script based CRM product that integrated our Interactive Voice Response (IVR) and BLENDER product build on Visual FoxPro, Visual C++ and SQL server 2000.

Developed web services for a customer support call-center with multiple locations around the country. Allowing their upper management to have total control of individual campaign scripts, call routing, call-out sets with real-time reports and dynamic content representation using JavaScript, XML and HTML.

Designed and built online multi-player gaming in Adobe Flash with ability to play mp3 audio, audio wave form display and gaming synchronization amongst the players using XML SOAP objects and UDP socket message passing.

Configured and managed MS SNA server for a major credit-card company that hosted their accounts in FDR using TN3270 terminal (IBM AS/400).

Developed multi-threaded priority-queuing process in MS Visual C++ that on-demand connected to TN3270 terminal using HLLAPI “screen-scraping” API to parse client credit-card data into SQL server tables for customer service screen updates, reports, data warehousing and Interactive Voice Response (IVR).

Developed a multi-threaded UDP/IP or TCP/IP Winsock DLL to read & send plain text messages between out-of-process applications.

Developed a Windows Embedded CE proof-of-concept VOIP phone with SIP protocol libraries to hosted gateways for facilitating inbound & outbound calls and conferencing.

Developed a platform for spatial analysis, mapping and general GIS processing using MySQL Spatial Indexes, Manifold Geocoding Systems and U.S census data on over 120 million telephone and addresses.

Setup and managed WatchGuard Firewall, Windows Domain Server, FTP server, SL Mail, Cisco router/firewall, Cisco DS1/DS3 (voice) and extensive knowledge of T1 (Robbed-bit signaling, 4ESS, 5ESS, US IDSN-2) protocols.


University of Texas at Arlington: Sept 1994 – May 1999

BS – Computer Science and Engineering.

University of Texas at Arlington: Jan 2002 – May 2003

Master Course in CSE / Pre-Med requirements.

Medical University of Lublin: Aug 2003 – May 2007

M.D. – Doctor in Medicine.

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