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Customer Service Document Control

Location:
Houston, Texas, 77041, United States
Posted:
October 21, 2018

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Resume:

Cyndi Delgado

832-***-****

ac7f9l@r.postjobfree.com

OBJECTIVES

To secure a Document Control Lead within a progressive organization that would utilize my experience working in the oil and gas industry.

Education

Associate of Arts Degree-Business Administration

EXPERIENCE:

More than twenty years of experience within the Oil and Gas Industry. Have worked in Oracle R11 & R12, SAP, EPC, LiveLink, SharePoint, eRoom, Documentum, SAP and EDMS databases.

Document Control Lead: Aramco Services – Contract work with Apex Life Sciences

08/2017 – 11/2017

Processed project documentation, maintaining a complete and accurate document history and ensuring that documents were distributed smoothly and methodically throughout a project's execution. Worked closely with supervisors, co-workers and other staff members for the purpose of exchanging information. Trained users on Document Control procedures.

Document Control Specialist – Burrow Global Services

05/2015 – 09/2016

Processed project documentation, maintaining a complete and accurate document history and ensuring that documents were distributed smoothly and methodically throughout a project's execution. Worked closely with supervisors, co-workers and other staff members for the purpose of exchanging information.

Document Control Lead (Contract) Air Liquide

05/2014 – 07/2014

Processed documents for Engineering group from inception to duration of Project.

Document Control Specialist (Contract) Pentair

01/2014 – 04/2014

Processed documents for IMR group in SharePoint Database from inception to duration of Project.

Purchasing/Procurement- TECHNIP USA

09/2011 – 09/2013

Qualification/Responsibilities Summary

Have experience and guidelines that are needed to carry out process and methodologies to deliver integrated process

Demonstrated ability to research and consolidate information

Duties encompassed working with Accounts Payable make sure billing was correct

Worked with logistics to make sure third parties were able to deliver goods on time

Receive and evaluate bids for price, delivery payment terms and completeness of bids.

Email Request for Quotes to Vendors for price and availability

Compile all vendor information to create Commercial Bid Tab

Keep track of all orders expediting purposes

Assign Purchase Order number and contact vendor of the number along with the shipping instructions using Oracle

Follow- up Procurement activities and timely receipt of PO acknowledgements. Monitor timely execution of project delivery schedule and took remedial action in case of slippage.

Verify progress payment milestones by ensuring that all material received at the jobsite were documented with material receiving reports.

Establish and maintain Procurement files of documents in accordance with client and internal procedures. Prepare documents as needed according to Procurement standards. Entered Oracle and EPC Purchase Orders and Change Orders. Worked on project close-outs

Document Control Lead TECHNIP USA - 03/2006 to 09/2011

Projects included (BP-Thunderhorse) Shell-(BC10) and BHP

•Processed project documentation, maintaining a complete and accurate document history and ensuring that documents were distributed smoothly and methodically throughout a project's execution. Worked closely with supervisors, co-workers and other staff members for the purpose of exchanging information. Trained users on Document Control procedures.

•Responsible for logging documents, routing documents for review and comments, and distributing approved and revised documents. Processed technical documents via manual and/or automated document control systems. Coordinated document receipt, distribution and storage. Retrieved/referenced documentation for users. Issued and maintained Late Action Reports - identifying the documents that were overdue from internal reviewers, the Company or other parties during the review/approval procedures.

Chevron (Contract) Houston, TX -

02/2001 to 03/2006 Contract

Document Control Specialist

•Added/adjusted documents to e-Room (intermediate project document storage). Accurately and constantly maintained the metadata, such as numbering and revisions. Ran reports on documents to determine ownership, due dates, etc.

•Received and sent documents between the project and other organizations, making appropriate database/log entries for tracking purposes. Performed some expediting while tracking all internal document reviews.

•Maintained inventory of project databases and documentation. Assisted with the implementation of Company procedures to ensure accurate records of all Project (included technical, commercial, legal, and public affairs) documentation generated by the Company, Vendors, and Contractor.

BMC Software Houston, TX - 12/1999 to 01/2001

Executive Assistant

•Administrative duties

Various Temp Jobs 1998-2000

Honeywell Houston, TX, 1990 to 1998

Inside Sales-Customer Service

•Sold Honeywell products within assigned territory of corporate clients in Houston. Provided total support from the prospecting stages all the way through customer service and support. Facilitated and managed sales and customer service training for the department.



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