Dana Minando Cell Phone: 248-***-****
**** ******** *****: email@example.com
Clawson, MI 48017
Objective: To obtain an administrative-related position where I can utilize my computer, People
Management and Organizational skills.
Education: Detroit College of Business Warren, MI
Bachelor of Business Administration Management
Skills: MS Word MS Excel MS Power Point Problem Solving
Administration Cerner AMPFM Allscripts
Customer Service Project Management
Karmanos Cancer Center October, 2004 - September, 2017
Hired as an Administrative Assistant and progressed to a Clinical Data Manager
* Provided parking and badging access to employees.
* Reserved conference rooms for management meetings.
* Created Length of Stay reports for Doctors and Employees.
* Handled to put Bills on hold until authorized to release the bills.
* Handled to release bills for payment to Insurance.
* Provided administrative support to the Utilization and Facility Planning Departments.
* Put policies into proper format to be put into the Hospital Intrasource System.
Union Pacific Railroad September, 1976 - December, 2001
Hired as an Administrative Assistant, and progressed to an Office Manager and Secretary to the General Manager
* Provided customer service assistance to the automotive companies, which included
tracking of their automotive multilevel and boxcar shipments.
* Supervised and coordinated the tasks of two administrative personnel and two sales
* Audited and managed the accounts payable process for payments to nationwide
* Created statistical worksheets, presentations, and correspondence on transit studies
for salespersons to make presentations.
* Managed all aspects of the day-to-day operations of the automotive marketing/sales
office which included filing, coordinating inbound and outbound mail, and ensuring all
Office machines are working properly.
* Conducted statistical analysis of various reports including call frequencies, number of
Carloads of each account on a monthly basis, and expense reports for the sales personnel .
James Hall – Director, Facilities Management, Karmanos Cancer Center 313-***-****
Kirsten Dahlgren – Manager, Utilization Management, Karmanos Cancer Center 313-***-****
Lisa Engles – Manager, Infection Control, Karmanos Cancer Center 313-***-****
Mary Ellen Lesperance – Manager, Infection Control, Karmanos Cancer Center (Retired) 586-***-****