RASHA MUSTAFA

**** ********** ******, ****** ** *5038 214-***-**** ac7ew9@r.postjobfree.com

Experience:

Cash Store, Dallas May 2018 to Present

Assistant Store Manager

Strong customer service and ability to build relationship with clients.

Process Loan applications and make loans

Make collections calls on overdue loans

Educate customers on all product offerings

Safeguard and maintain customer records

Open and close the store

Hudson News, DFW Airport September 2010 to July 2018

Operations Manager

Customer focused approach to Managing

Watched sell thru rates for merchandise to facilitate ordering, scheduled/trained employees up to 22 stores, customer service training and other tasks as necessary on a daily basis

Audited and performed opening/closing procedures

Issue refunds to customers and Oversee product exchanges

Cultivated and maintained positive working relationships with all interactions

Sears Parts Center, Famers Branch March 2010 to September 2010 Sales Associate

Focused on Customer service and support

Visual Merchandising assisted in setting up displays

Opening/Closing auditing procedures

Sales Associate

April 2001 to March 2002 ExxonMobil Irving, TX.

Customer Sales and Service in all areas

Routinely assisted in display maintenance and cashier duties as needed

Sales Associate

August 2000 to April 2001 Kroger Irving, TX.

Customer Service focus.

Cashiering duties during busy hours.

Visual Maintenance and Store Cleanliness

Education

North lake College, Irving, TX

Associate Degree in Business Administration.

Major Accounting, GPA 3.8

Languages

Arabic and English

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