Cash Store, Dallas May 2018 to Present
Assistant Store Manager
Strong customer service and ability to build relationship with clients.
Process Loan applications and make loans
Make collections calls on overdue loans
Educate customers on all product offerings
Safeguard and maintain customer records
Open and close the store
Hudson News, DFW Airport September 2010 to July 2018
Customer focused approach to Managing
Watched sell thru rates for merchandise to facilitate ordering, scheduled/trained employees up to 22 stores, customer service training and other tasks as necessary on a daily basis
Audited and performed opening/closing procedures
Issue refunds to customers and Oversee product exchanges
Cultivated and maintained positive working relationships with all interactions
Sears Parts Center, Famers Branch March 2010 to September 2010 Sales Associate
Focused on Customer service and support
Visual Merchandising assisted in setting up displays
Opening/Closing auditing procedures
April 2001 to March 2002 ExxonMobil Irving, TX.
Customer Sales and Service in all areas
Routinely assisted in display maintenance and cashier duties as needed
August 2000 to April 2001 Kroger Irving, TX.
Customer Service focus.
Cashiering duties during busy hours.
Visual Maintenance and Store Cleanliness
North lake College, Irving, TX
Associate Degree in Business Administration.
Major Accounting, GPA 3.8
Arabic and English