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Front Desk Office

Pickerington, OH
October 17, 2018

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**** ********* **** • Columbus, OH *****614-***-**** (C) •


Clerical Specialist professional that is extremely passionate in terms of serving the needs of the public.

Performs specialized clerical tasks in support of agency units (Children Services, Social

Services, Income Maintenance, Workforce Development, etc.) and staff, including use of

multiple computations; preparation of various documents; checking, cross-referencing and

collating, record, for legal or administrative processes.


Franklin County Department of Job and Family Services

4 / 1999 – 7 / 2017

Clerical Support Specialist

Manages office records and /or files; sets up, maintains, verifies and enters records; records

necessary information into individual files; files, scans, requests and documents files and

records; researches records, files and data; corrects file data problems; requests data and files;

tracks and documents files;

Provides additional clerical support as necessary and prepares and types routine, repetitive,

basic documents; processes mail, e-mail and faxes; greets, directs, assists customers through

the front desk areas of the agency; copies and faxes documents; transcribes transcripts;

processes electronic media; answers inquiries through face to face contact, telephone, e-mail,

text or other electronic means.

Attends meetings, staff meetings, conferences, workshops, and trainings sessions, to remain

current with federal, state, and county policies and procedures, and any other support duties

as assigned.

Knowledge of office practices and procedures; skill in operating word processing equipment,

able to deal with problems involving several variables in familiar context, possess the ability

to carry out instructions in written, oral or picture form, copy material accurately and

recognize grammatical and spelling errors, can function effectively on individual tasks as

well as in the concept of team.

Ability to interact and communicate in a professional manner with the general public in terms of

assisting clients to meet their needs for government benefits.

Temp & Contract Employment

Vorys Sater Seymour and Peace Law Firm Records Administrator 07/2017 to 02/2018

(Answering Phones, Creating Folders, Vault & Wills Runs, Scanning, Filling Assisting Attorneys & Paralegals Needs).

Ohio Technical Services 03/2018 to 06/2018

(Answering Phones, Scheduling, Scanning, Filling,)

Cordell Cordell Law Firm (LOA) 07/2018 to 09/2018

(Answering Phones, Scheduling, Bank Deposits, Creating, Folders, Filling, Scanning, Noting Trials Dates and Hearings, Planning Meetings & Staff Travel, Greeting Clients, Asstiant to Attorneys & Paralegals Needs.


Beechcroft High School-1984 to 1987

Ohio Dominican University- 1991-1995 (Completed Administrative Courses)

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