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Customer Service Sales

Location:
Orlando, Florida, United States
Posted:
October 17, 2018

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Resume:

RESUME of :

Christian Julian Rodriguez

Cell: 407-***-****

ac7euf@r.postjobfree.com

SUMMARY

Professional, I am the type of worker that is willing to go the extra mile whether to achieve company goals or make their way up the corporate ladder. I never let anything stop me from putting my best because I have set goals and very high expectations for myself. I am very ambitious which triggers my openness, creative ideas, and a go-getter attitude, all of which are good for this organization. However, I always remain humble. I try prove my value through my hard and commendable work rather than through words. Reliable, Committed/Passionate, positive, self- motivated, team spirit, is what I have and what I am. I am someone who is serious about consistently growing and takes the time to continue learning even though it’s not a direct requirement of the job. I find that many times, my professional growth is based on what I study, both directly and indirectly related to work.

SKILLS

●Strong command of business and management principles as they pertain to development, resource allocation, production methods, and leading others as equal.

● Motivated team player with excellent public speaking ability and oral, written, and interpersonal communication.

●Initiator and problem-solver using creativity, resourcefulness, and assets to break down and overcome organizational obstacles.

● Lifelong learner committed to staying on top of the best current and emerging business practices, especially in an international context.

●Attentive listener who is not afraid to incorporate the opinions of valued team members into policy and planning.

WORK EXPERIENCE

Founder and CEO of CJXVX

(Artwork)

January 2018– present

National Artist; focusing on building a stronger impact to not only the community but nationwide with my artwork through my custom sneakers, clothing line, from jeans to T-shirt’s, men and women, portraits, murals, furniture, car interior, etc.

Direct all organizational operations, policies, and objectives to maximize productivity and returns.

Analyze complex scenarios and use creative problem-solving to turn challenges into profitable opportunities for a comfortable purchase for customers.

Monitor cost-effectiveness of operations and personnel using quantitative data, offering feedback and making cuts where necessary

Coordinate and approve budgets for product development, marketing, overhead, and growth.

Developed marketing content and sales scripts with strategic messaging.

Conceptualized, researched, and built product prototypes to meet consumer needs and maximize profits.

Orlando Regional Medical Center

October 2016 – PRESENT

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Holding patient information

Providing care and support to all families and patients

Maintains customer records by updating account information.

Helping nurses and doctors treat patients

Delta Airlines

May 2016– August 2017

Supervise the relationship with our operation's functional area leaders and oversees the delivery of IT solutions to support the operational functions the supervisor is aligned to and ensures that clear and concise requirements are understood and agreed service levels are maintained

Provide oversight for all Requests and Incidents ensuring all are actioned in a timely manner according to SLA/SLOs following documented processes and procedures to ensure a positive Crew-member experience.

Manages and coordinates resolution to escalated tickets.

Engage customers for service recovery when necessary.

Perform root cause analysis and communicate appropriately to leadership and customers.

Monitor and manage phone and self-service ticket queues.

Review survey feedback to improve support, tools and customer service.

Manage the Service Desk’s 24x7 schedule and address any challenges.

EDUCATION

Graduated High School

GPA. 3.85

Participated in Varsity Basketball all 4years.

2017 Attended Online Trading Academy Orlando, FL

Currently attending Valencia college in pursuit of my architect and engineering degree.

I attend and speak at several leadership conferences throughout the year to motivate and network with fellow entrepreneurs. Outside of business hours, I stay active by running, calisthenics, and stock market. I love traveling from around the world and being able to interact with different artist all around the world. Growing within a great company is something I will love to utilize my skills as far as building knowledge along the way for bigger and better opportunities.



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