Linda J Wilson
Converse, Texas 78109
Cell: 210-***-****
E-Mail: *****.**********@*****.***
Career Overview
Energetic, result-oriented, team-player. Eager to bring my strong administrative skills to a growing company in Health Care, who needs top-level support. Ability to work independently or as part of a team to meet project deadlines, multicultural awareness with a high level of adaptability.
Professional Experience
November 2017 to AcuCare Solutions
Feburary 2018 San Antonio TC
Medical Coder & Biller
Checked in patients, took their vital signs for the doctor, and receive payments. Process patients claims for their insurance payments. Scheduled patients appointments. Cleaned the rooms after each patients.
Process patients claims for their insurance payments, make new folders for new patients, filling out IBV forms with patients insurance information. Fill out the daily log sheets for credit/debit card receipts.
October 2014 to Age Industries
Feburary 2017 San Antonio TX
Machine operator/forklift driver/driver
Build partitions for contracted clients. Band and bundle partitions to shipped to clients.
Prepare pre-mounts and loose dies for the machines upkeep.
Clean all pre-mounts and dies and store them in proper cabinets (loose dies) or hang the pre-mounts where they belong. Drive a sit down and stand up fork lift. Run the Hare to make the parts for the partitions to be built.
Drive truck loads of orders to clients.
October 2013 to Apple One (Maximus)
September 2014 San Antonio TX
Data Entry/Call Center
Update client information into system for Food Stamps, Medicare, and Chip and other offered services.
Make household changes for clients if needed.
Entered new applications into the system for state to approve or disapprove for services.
Sent out copies of applications or approval letters at client’s requests.
October 2012 to J Crew Warehouse
February 2013 Lynchburg VA
Packer
Separate and count items to be packed and put them in proper boxes to be shipped.
Wrapped special items in tissue paper and put them in proper boxes to be shipped.
Placed formal gowns in zipped carriers and placed in proper box to be shipped.
Matched suit slacks with suit jackets to be put in zipped carriers and placed in proper box to be shipped.
Placed the shipping label on the boxes and placed them on the conveyor belts.
January 2009 to Leisure Travel
October 2012 Fort Bragg, NC
Reservation and Ticket Agent/Travel Clerk
Answered inquiries regarding such information as schedules, accommodations, procedures, and policies
Actively assembled and issued required documentation such as tickets, travel insurance policies, and itineraries.
Personally contacted customers or travel agents to advise them of travel conveyance, changes or to confirm reservations.
Provided customers with travel suggestions, and information such as guides, directories, brochures, and maps.
Knowledge of travel planning and travel booking.
Telephone skills.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize efficiency
January 2000 to Cigna Health Care Insurance
November 2008 Denison, TX
Insurance Adjuster, Examiner and Investigator
Analyzed information gathered by investigation and report findings and recommendations.
Examined claim form and other records to determine insurance coverag. Processed clients claim per client's medical coverage.
Reviewed insurance policies to determine appropriate coverage.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Calculated coordination of Benefits (EOB). Provided efficient customer service to clients.
Knowledge of CMS-1500 billing forms, UB-92 billing forms, Current Procedural Terminology (CPT), International Classification of Diseases (ICD-(CM), Health Insurance processing, Insurance eligibility, Some Dental terminology, HIPPA compliance, Medical billing, Medical Terminology, Data Entry, Telephone Skills. Type 45 WPM.
Investigated any necessary information for proper billing for insurance companies, patients, and DME's such as proper billing codes. Investigated and analyzed client complaints to identify and resolve issues.
Cooperated with Medicare and private insurance providers to establish relationships and resolve billing issues.
October 1999 to Wilson N Jones Hospital
January 2000 Sherman, TX
File Clerk
Added new material to X-Ray file records, and created new records as necessary.
Found and retrieved information from files to response to requests from authorized users. Handled, processed and distributed confidential patient information.
Performed periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition. Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Located, checked in and pulled medical records for appointments and incomplete patient charts. Knowledge of Patient scheduling, Patient scheduling, Filing,
Reviewed medical records for completeness, assembled records to standard order, filed records in designated areas according to alphabetic and numeric filing system. Reviewed and updated client correspondence files and scheduling database. Re-filed patients charts in proper sequence to maintain organization and up- to-date paperwork information.
June 1987 to US Army
March 1991 Fort Bragg, NC
Dietitian's aid/Heavy Equipment Repairer
Greeted and checked patients in/out for appointments; typed and presented special diet plans.
Located,. checked in and pulled medical records for appointments and incomplete patient charts.
Tracked patient’s weight and annotated it in personal medical records and preformed general clerk duties.
Conducted weekly preventative maintenance checks and services (PMCS) on assigned equipment.
Inspected and performed troubleshooting techniques on vehicles turned in for repair.
Education
2012 Fayetteville Technical Community College
Fayetteville, NC, USA
Medical Office Administration/Medical Coding
Certificate, Fayetteville, NC
1982 LeJeune High School
Camp LeJeune, NC USA
General Study
High School Diploma