MAYA DAR

ac7eky@r.postjobfree.com

952-***-****

WORK EXPERIENCE

ESSENTIA HEALTH

DULUTH, MN

January 2018 – Current

PROCESS & TRAINING ANALYST I

• Develop and update new hire and continuing education training materials, end-user guides, and other necessary documents for Referrals, Prelude, Grand Central and non-Epic applications such as RightFax FaxUtil

• Provide department specific support for Managed Care and Utilization Management on projects and initiatives to develop, document and train new and modified workflows and processes

• Build, maintain, test and troubleshoot workflows, processes and training patients in Epic Support and Training Environments (MST)

• Provide expert support to end-users by analyzing Epic accounts and workqueues (WQs), along with non-Epic applications, through tickets, group email boxes, and onsite Go-Lives

• Work closely with Epic Application Analysts to resolve system and process issues, test new build in Epic and review and manage Nova Note tasks to communicate new features and functionalities in Epic Upgrades

• Facilitate and manage projects and meetings with various revenue cycle and clinical departments

• Work extensively with Microsoft Word, Excel, PowerPoint, Visio, OneNote, Teams, and SharePoint

EZPULL

WAYZATA, MN

May 2011 – Current

ASSEMBLY & PRODUCTION TECHNICIAN

• Assemble components and products

• Solder, drill and glue components

• Expose cables and wires

• Program and test equipment before use

• Handle accounts receivable in QuickBooks Intuit to keep accounts current

• Develop partnerships with new and existing customers to sell and support businesses with appropriate products and equipment. ESSENTIA HEALTH

DULUTH, MN

September 2017 –

December 2017

REVENUE SERVICES INTERN

• Attended new hire, continuing education and Epic application specific trainings for Prelude and Referrals

• Researched Epic UserWeb and utilized Epic WeLearning courses to gain insight on Epic workflows and functionalities

• Participated in Quality and Performance Evaluations

• Managed Standard Work projects for Revenue Services Training Department Coordinator and Analyst roles

• Developed training documents for end-users

• Shadowed leaders from various Revenue Services departments SOUNDGATE HEARING

CLINIC

EDINA, MN

August 2011 –

September 2015

CERTIFICATIONS

May 2018

May 2018

May 2018

EDUCATION

CODING & REIMBURSEMENT SPECIALIST

• Scheduled, registered and gathered clinical documentation for coding and billing through TIMS Audiology software

• Coded and billed primary and secondary insurance companies for hearing services

• Appealed and re-submitted denied insurance claims

• Analyzed Explanation of Benefits (EOBs) to apply insurance payments and distribute patient responsibility balances in QuickBooks Intuit

• Received and applied patient payments to maintain current accounts Epic Cadence Certification

Epic Prelude Certification

Epic Cadence and Prelude Curriculum Certification

UNIVERSITY OF

MINNESOTA

DULUTH, MN

September 2013 –

December 2017

BACHELOR OF BUSINESS ADMINISTRATION

MAJOR: HEALTHCARE MANAGEMENT

• Graduated with 3.4/4.0 GPA

• Dean’s List: Spring 2014, Spring 2015, Fall 2016, Spring 2017, Fall 2017

• Inducted as a member of the Upsilon Phi Delta Honor Society

• Member of Student Healthcare Management Association (SHMA)

• Nominated and selected to present at the Labovitz School of Business and Economics (LSBE) Student Showcase for Standardization into Post- Acute Care Transitions project

• Nominated and selected to present at the Healthcare Management Board of healthcare executives for Standardization into Post-Acute Care Transitions project

• Professional development completed in Excel Workshops I-II, III, IV and HEART of a Leader Workshop Training

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