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Customer Service Assistant

Location:
Greensboro, NC
Salary:
16.00 hr
Posted:
October 16, 2018

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Resume:

Charmyne Fluker

Email: ac7ekt@r.postjobfree.com

Objective

Searching for an opportunity to utilize my professional and business ability in the work force, as well as hands on skills.

Skills

* ********t Word, Excel, PC Word, Rembrandt, Cadwell, Compumedics, Power Point, and various host of systems

2 Quality Patient/Customer Service Care & Support/Communications 3 Demonstrates Interpersonal relationship/customer service support 4 Accounting, 10-key calculator, frequently used medical terminology, CPR Work History

2015-Present Worker’s Compensation

2012-2015 Certified Nursing Assistant (CNA), Morningview Assistant Living

Caregiver with Compassion, and respect of residents.

Documenting and reporting of resident status in timely manner.

Utilizing customer service to the utmost for resident/family. 2011-2012 Unemployed

2010-2011 Sleep Disorder Technician, Guilford Neurological Associates

■ Perform patient hook-ups, International 10/20 EEG placements.

■ Utilize R&K Standard Procedures for all other placements.

■ Identify normal /abnormal sleep patterns, scores wake stages to generate an accurate report.

■ Assures equipment is clean/sterile for patient use. 2003-2010 Sleep Disorder Technician, Wesley Long Community Hospital

■ Perform patient hook-ups, International 10/20 EEG placements.

■ Utilize R&K Standard Procedures for all other placements.

■ Identify normal /abnormal sleep patterns, scores wake stages to generate an accurate report.

■ Assures equipment is clean/sterile for patient use. 2002-2003 Nursing Technician

■ Caregiver with quality and compassion (Activities of Daily Living).

■ Documenting and reporting status of patients with medical terminology.

■ Applying customer service with satisfaction.

1998-2003 Certified Nursing Tech/PCG, Brighton Gardens Assistant Living Quality patient care daily.

Alzheimer/Dementia caring of patient previous/current experience.

Utilizing satisfactory customer service patient/family support. 1998-2002 Relationship Support Analyst, Bank of America

■ Provided general support between relationship manager and dealership.

■ Maintain accounts payable, reviewed reports, ordered supplies.

■ Provided general administrative support and quality customer service to customers

(face to face/via phone).

1991-1998 Dealership Reserve Specialist, Bank of America

■ Performed extensive research and preparation of monthly reports (deadlines).

■ Provided privileged/confidential account information to dealerships.

■ Issued deficits letters and collected deficit balance. 1987-1997 Nursing Technician, Moses Cone Hospital

■ Documentation of patient’s records, reporting patients status.

■ Cared for short stay patients, medical surgery and women’s unit. 2010-2010 Guilford Technical Community College (GTCC), Jamestown, NC Medical Billing and Coding

2005-2006 Central Carolina Community College, Siler City, NC Polysomnograph- Sleep Tech Course (Continuing Education) 1991-1991 ECPI Institute, Greensboro, NC

Certificate-Office Technician

1976-1979 Delgado Community College, New Orleans, LA Associated Arts- Secretarial Science



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