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General Office Professional

Sarasota, FL
October 16, 2018

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Christopher Trionfo

**** ********* **, ********, ** 34239



Highly qualified, proven, and experienced professional in the mortgage, loss mitigation/foreclosure defense, financial services industries and any office environment.

Superior oral, written, mathematical, computer, and organizational skills. Extremely detail-oriented.

Exceptionally adept in research and analysis. Ability to analyze and process large amounts of data quickly, efficiently, and accurately. Works well in a team environment or with no supervision.


University of Central Florida - Bachelor of Arts in History, 2009

Awarded the 2009-2010 University of Central Florida Graduate Fellowship in History

Winner of the 2010 National Snell Prize in European History for Graduate Students


Amicus Legal Management Sarasota, FL

Director of Lender Compliance/Loss Mitigation Manager May 2011 – June 2018

Built Loan Modification department from the ground up. Hired, led, trained, and mentored a team of nine processors, continually increasing productivity and improving client service efficiency.

Maintained a thorough understanding of current RESPA and loss mitigation guidelines in a fluid environment. Case managed applications from submission to closing and title issues.

Routinely communicated with clients and servicers. Ordered and reviewed payoff, escrow, and other relevant servicer documents. Processed over 1000 loan modification applications.

Advised a team of six foreclosure defense and bankruptcy attorneys of changes in regulations, their impact on cases, and advised on strategies enabling clients to retain their homes.

Countrywide Home Loans/Countrywide Bank Melbourne, FL

Lead Loan Processor February 2007- December 2008

Responsible for processing the full gamut of residential purchase and refinance loans. C0-managed satellite banking office. Opened and maintained savings, money market checking, and CD accounts.

MFC Mortgage Company Melbourne, FL

Loan Originator/Loan Processor 2006-2007

Independently managed a satellite office for the mortgage arm of Maronda Homes, responsible for a territory from Palm Coast to Okeechobee.

Qualified home buyers under contract. Originated, and provided initial processing of the buyer’s new home loan. Increased profitability by keeping 95% of loans in-house.

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