New Bern, NC
email@example.com 630-***-**** www.linkedin.com/in/alan-g-russell
EXPERIENCED IT MANAGER
IT Manager with in-depth experience in architecture, and implementation and management of Storage Area Networks. Selected Technical Competencies include:
Hitachi Brocade Cisco AIX EMC
HP Windows Solaris Linux
HITACHI VANTARA (Formerly Hitachi Data Systems) 2013 – Present
Principal Technical Consultant
Provide design and delivery management of all technical solutions for the Mid Atlantic District. This includes Technical Design, Pre-sales campaigns, defining business driven solutions for customers, training Hitachi delivery consultants, handling escalation situations.
Collaborate with account team to identify level of effort and technical design required to successfully meets the customer’s needs and expectation
Interface with Project Managers to identify technical tasks and timelines for project plan
Provide oversight of the technical delivery team in the Mid-Atlantic District
Provided first line technical support to delivery team and customers
HEADWATERS GROUP 2010 – 2013
Implemented and managed a new practice focused on delivering storage services to Storage Manufacturers and resellers. Standardized delivery of IT storage services to improve end customer satisfaction and built a highly performing team of Storage professionals.
Managed team which provided production and project support for storage area networks, data migration and disaster recovery design and implementation supporting vastly different infrastructure and application environments
Prepared departmental budget for storage service practice. Included variables and complexities such as operational changes, organizational changes, and proposed projects to build realistic budgets with attention to financial constraints
Identified underlying source of problems, and recommended solutions that were successfully implemented, and highly effective
Created a supportive team environment that was defined by collaboration and knowledge sharing; 90% retention rate within the team.
GLASSHOUSE TECHNOLOGIES 2006 - 2010
Consulted with customers to design and implement Storage solutions to meet their business needs while driving Total Coast of Ownership (TCO) lower;
•Designed and execution of Data Center Migration for the Storage Group of a large Financial Institution utilizing HUR over DWDM links between sites.
•Oversight of delivery teams responsible for data migrations from IBM, EMC, HDS arrays to HDS USP V, USP VM Storage Arrays.
•Designed and implemented long distance replication based data migrations for clients.
•Designed logical and physical structure of Fiber Channel SAN’s in data centers.
•Architecture and implementation of High Speed/High Availability SAN and backup infrastructure.
•Designed and implemented SAN and backup infrastructure for remote data center architecture.
CHICAGO BOARD OF TRADE 2003 - 2006
Reported to Director, Technical Services Delivery. Successfully created a Storage Team and Transformed a dis-functional Backup team into a fully functional and agile teams able to quickly deploy new initiatives and provide highly reliable Storage and Backup environment.
Selected and implemented a storage management solution to improve the monitoring capabilities while reducing man-hours for monitoring and managing the SAN and backups
Architected a backup to disk solution which allowed the organization to reduce the backup failure rate to under 1% and improve restore times by approximately 50%.
Architected the Storage Area Network (SAN) and backup infrastructures for primary and backup lights-out data center
Executed Storage Hardware refresh project which included the migration of over 200 Solaris and Microsoft servers from HDS 9960’s onto HDS USP and HDS 9585
Deployed Network-Attached Storage (NAS) infrastructure
Developed and deployed tiered storage solution using HDS Storage Arrays
Developed capacity planning policy and procedure for storage and backups
Designed and deployed a backup to disk solution which allowed the organization to reduce the backup failure rate to under 1% and improve restore times by approximately 50%.
AEGON 2002 - 2003
Led a team which designed and implemented a Storage Area Network. Successfully Integrated the existing backup solution into the new storage infrastructure during a hardware refresh of storage arrays from EMC to an HDS.
RMI NETWORK SERVICES, System Engineer
VALCOM, Systems Engineer
Western Governors University
BSBIT, Bachelor of Science Business IT Management
American InterContinental University
AABA, Business Administration