Objective
Seeking a full time position as Front desk Scheduler, Insurance Verification, Certified Nurse Assistance, Registered Dental Assistant
Education
Associate of Applied Science
United Health Careers Institute, San Bernardino, California
Skills
Insurance Specialist/Collector Certified Nurse Aide Maxillofacial Surgery
Registered Dental Assistance X-ray Tech & CPR Certified Bilingual in fluent Spanish
Nitrous Certified General Dentistry & Medical Preventive Care
Cosmetic & Implant Surgical Dental Care
Experience
Temporary Agency October 2016 to Present
Customer Service, Patient Confidentiality
Schedule appointments, Coordinated with Lab, Post payment, Payment Arrangements
Medical and Dental Assistant
Four & Six handed Assistance
Oral Surgery, Endo, Pedi, General Assistance
Insurance Verification/ Eligibility
Educate patients by giving oral and written postoperative instructions
Impressed and fabricated temporary crowns
Managed inventory
Sterilization procedures
Provide diagnostic radiographic studies
Document care service by charting in patient records
Maintain professional and technical knowledge by attending educational workshop
Brighten Dental October 2015 to March 2017
Prepared treatment room for patient by following prescribed procedures and protocols.
Prepared patient for dental treatment by welcoming, comforting, seating and draping patient.
Provided information to patients by answering questions and requests
Provided instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for Provider access, four handed assist, passing instruments
Provided materials, mixing and placing materials on instruments
Maintained patient appearance and ability to masticate by fabricating temporary crowns, cleaning and polishing removable appliances.
Smile Brands
Billing/Collection Specialist/Team Leader January 2010 to July 2015
Customer Service
Contact insurance carriers for verification of claim receipt and status (paid/ denied)
Follow up on any overdue accounts; including comprehensive computer documentation. Research accounts to determine why the balance remains unpaid. Audit insurance claims to identify and provide required attachments and audit attachments for completeness and suitability. Work zero and partial paid Explanation of Benefits; ensure claim submission for secondary coverage within timely filing limits. Response to claim inquiry. Built relationships and maintain open communication with office staff, internal departments and company representatives.
References:
Available upon request.