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IT Director

Princeton, New Jersey, 08540, United States
October 18, 2018

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Jill Matteucci Gombosi, MBA, PMP 215-***-****


Senior Information Technology Director with a strong combination of business and technical experience. Well-versed in cloud, risk management procedures and SOX compliance regulations. Talent for balancing long-range vision with near-term results using agile and waterfall methodologies. Focused on the challenge and responsibility of providing quality and cost-effective services with client satisfaction and team building. Expertise in media utilization.

Exceeded initial global IBM Private Cloud plan with 185% and 229% of plan results

Managed AT&T $48M account with staff of 235 consultants

Led First of a Kind (FOAK) IBM product development with $27M upside down benefit

Diverse international corporate leadership experience in a wide range of technical environments and industries with travel to Africa, Latin America, the Caribbean and Japan

Large engagement and presales partnership with clients, vendors, subcontractors and sales executives


Corning Incorporated, Executive Consultant, Corning, NY 2015 – present

(Element Consulting Group)

As part of the PMO, managed multiple cloud and on premise application deployment and integration information technology projects

Human Resources (HR) – Managed numerous data initiatives required for conversion from Oracle PeopleSoft to SAP SuccessFactors Human Capital Management (HCM) Suite

Finance – Moved and upgraded ION’s Wall Street Systems (WSS) IT2 Treasury Management Solutions (TMS) from external provider to being executed in-house hosted by a cloud provider

Media Services – Managed digital asset management (DAM) solution selection, hosted deployment of Adobe Experience Manager (AEM) and Qumu upgrade

Publication Services – Completed installation of EFI Digital Storefront request software to facilitate Corning full service publication creation

Food Services – Led deployment of Oracle Hospitality Simphony (MICROS) cloud and mobile hospitality management platform providing point-of-sale (POS) and back-office functionality for eleven locations including menu input and pricing

Bridgewater Associates, LP, Senior Management Consultant, Westport, CT 2014 – 2015

Business Process Management (BPM) initiative systemizing management utilizing Appian and artificial intelligence

IBM, Armonk, NY 2007 – 2013

Cloud Program & Product Director, Global Technology Services (GTS)

Led completion and roll-out of new private cloud offering globally. Collaborated cross-brand and supported Sales globally across horizontal markets to ensure integration and alignment. Traveled internationally meeting with clients to present cloud concepts and ascertain their business needs.

Brought IBM Private Cloud (infrastructure based) offering to market (General availability - GA) attaining 185% of plan for 2011 and 229% of plan in 2012 supported by $1.2M budget and a staff of 15

Assisted C-level executives as a trusted advisor in solutioning, planning and executing their cloud journey

Created and implemented marketing and training content for technical, sales and client audiences utilizing video/audio/live presentation formats

Responsible for social media and other digital outlets

Facilitated Sales teams developing next “Big Idea” in 2013 North America States and Local Government and

2012 Japan Classroom to Client (C2C) sessions enabling Japan to improve and exceed 2012 revenue targets

Presenter at numerous IBM and international conferences

Project Executive, Software Group

Tivoli Cloud Computing Client Engagement team

Responsible for developing and implementing IBM's presence in the cloud computing market. Led cross-brand Cloud Service Provider Platform (CSP2) launch with various media forms and multifaceted merger and acquisitions (M&A).

Jill Matteucci Gombosi Page - 2

IBM, Project Executive, Software Group – continued

Rational Program Management Office (PMO), World Wide Solution Delivery Assurance

Introduced Project Management discipline to Rational Services and set up PMO including role definition, process development, template artifact creation with implementation of regular tracking and management reporting utilizing scorecards and dashboards. Identified risks, root causes and developed action plans restoring health to troubled projects. Engaged customer sponsors to understand and set expectations in high risk scenarios as primary point of engagement accountability supporting multiple engagements simultaneously in a variety of roles.

Led First of a Kind (FOAK) product development with $27M upside down benefit in savings for NYC

Reduced costs for Morgan Stanley by $3.6M with implementation of practices and tools

COMPUTER AID, INC. (CAI), Service Delivery Manager, Allentown, PA 2003 – 2006

SAP (Americas Managed Hosting division) - Chief Security Officer (CSO)

Implemented external and internal compliance audits including Sarbanes Oxley (SOX) SAS 70, Payment Card Industry (PCI), Health Information Privacy (HIPAA) and Food and Drug Administration (FDA). Monitored security threats. Determined and implemented responses. Managed preparation of Security Reports.

Removed all “high” risk assessments and lowered most risk assessments to “low” by KPMG

ETS (Educational Testing Service), Business Analyst Team Manager, ETS and CAI resources responsible for analysis, development and implementation of specifications for the Test of English as a Foreign Language (TOEFL) internet-based test supporting 20,000 candidates simultaneously and 750,000 candidates yearly. System encompasses candidate profile creation, registration, test administration, scoring and reporting.

Awarded CIO magazine’s 2005 Bold 100 honoree project

ETS’s 1st internet-based test and largest testing program spanning the entire world

ETS, Development Manager, Development and implementation of the State of California, Department of Education’s Standardized Testing and Reporting for ETS. ETS system supports on-line ordering, fulfillment and billing of testing materials for 12M students in 1,200 districts.

1st system to have 100% return of escrow from State of California

FUJITSU CONSULTING, INC., Edison, NJ 1995 - 2003

Director, AT&T account - Provided overall business unit management of 235 consultants (project managers, architects, data base administrators, analysts, developers), $45-$48M annual revenue for largest client, AT&T. Managed multiple client account teams, including financial status and profit margin (P&L), staff hiring, project assignment, performance appraisal and salary treatment, professional development and strategic direction. Responsible for Service Delivery, Organization Management and Business Development covering account strategy, planning, business results and client satisfaction.

Increased revenue 30% over 2 years by focused partnering with Sales Executives

Reduced consultant turnover from 100% to 50% annualized in 1st year by instituting communications vehicles, including newsletter, quarterly meetings, monthly senior practitioner teleconferences and conducting on-time

performance reviews with salary treatment

Sample Programs managed prior to becoming Director

Developed and implemented the Verizon Wireless bill consolidating multiple bill formats generated by numerous billing systems resulting from corporate mergers and acquisitions. Managed 3 subcontractor teams as well as Fujitsu project resources.

-Turned around project financial status from negative to positive margin by scope control and creative staffing

Developed and implemented 3 new systems as part of a family of 6 integrated AT&T Workforce Management (Human Resources) and Office Administration systems in a CRM environment. Systems perform comprehensive forecasting, scheduling, time tracking, and payroll data preparation for 10K AT&T Operators.

Led major AT&T Data Quality & Metrics projects, utilizing leading edge techniques, for data warehouse ETL including initial load of 1B records and supporting 1.5M daily record updates with a customer base of 100M.


MBA, Rider University, Lawrenceville, NJ

BS in Commerce (BSC), Cum Laude, Decision Sciences and Computers, Rider University

PMP (Project Management Professional) – Project Management Institute (PMI)

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