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Sales Representative Customer Service

Location:
Doha, Doha, Qatar
Posted:
October 18, 2018

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Resume:

CURRICULUM VITAE

MONIR HOSSAIN

Contact No: +974-********, Email: ac7e6r@r.postjobfree.com

Email: ac7e6r@r.postjobfree.com

Objective

To treat every assignment as a process of learning & continuous improvement and contribute with best potential keeping in mind the organizational objectives and interest.

To be the best in everything I do by doing it with passion and maintain quality, consistency and determination during the process.

Work Experience

Retail security (Qatar Airways/Qatar Duty Free) Qatar Security Service.

Position: Security Team Leader (Sep 2013 - till date)

Proper inspection of all the QDF retail goods in a systematic approach.

Securing client properties, prevention of any lose and waste.

Inspection of various staffs, customer and their attitudes hampering the safety and security of the airport.

Helping customers with appropriate dialogue and their needs with proper hospitality and care.

Providing overall supervision and protection of the retail shop.

Managing staffs for smooth operation

World Heart International (Dhaka, Bangladesh).

Position: Front desk representative (Feb 2010 - May 2012)

Counseling the visitors / students according to their choice of abroad education.

Helping visitors to choice schools /Campuses/ Universities based on their merits.

Proper Documentation of all required testimonials, Academic certificates and various portfolios.

Car International Automobile (Dhaka, Bangladesh).

Position: Sales Representative (Jan 2008 – December 2009)

Assess the needs and complaints of customers and act accordingly.

Maintain and develop relation with customer.

Merchandising the display and arranging the stocks.

Achieve required Sales target.

Regularly send sales report to Manager/Supervisor.

Manage collection from customers in timely manner and report any discrepancy.

Skills & Strength:

Computer Literate (Microsoft Office Management, Internet world).

Efficient Customer Service.

Aviation training

Security conscious,

Risk assessment.

Lift Release training.

Lost and found fully controls.

Retail analysis and merchandising Techniques.

Answering telephone as professional way.

Coordinating and maintaining records for staff.

Receiving maintenance complaints and registering to concerning department.

Ability to handle multiple jobs, customer care and good public relations.

Pleasant personality.

Self-motivated & hard working.

Able to work at flexible timing and shift.

Can work as a good team player.

Self-motivated and self-oriented.

Able to assist as a First Aider.

Areas of Expertise and Skills

An energetic hardworking security that has a proven track record of safeguarding a client’s property and assets against acts of theft, fire, flood and vandalism. Able to uphold good order on sites whilst working within a company’s procedural guidelines and also ensuring a high quality of service is consistently maintained with optimum efficiency. Currently looking for an appropriate opportunity with a reputable employer who rewards hard work and appreciates ability and loyalty.

Education Details

Dakhil Examination, Podi Para senior Alim Madrasha, Noakhali, Chittagong, Bangladesh 2005

Language Known:

English Excellent (Speaking & Writing)

Arabic Moderate (Speaking & Writing)

Bangla Excellent (Speaking & Writing)

Hindi Excellent (Speaking & Writing)

Declaration

I hereby declare that above all information is true and correct to the best of my knowledge. I am confident that my skills and experience will prove beneficial to the organization if given the opportunity.

Date:

Place: Doha, Qatar MONIR HOSSAIN

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