Joanna Molina

ac7dzy@r.postjobfree.com

*** *. ******* ******

Atlantic City, NJ 08401

732-***-****

Education:

Hamburger University, Oakbrook, IL April 11, 2015-April 17, 2015

Bachelors of Hamburger ology degree

Berkeley College, Woodbridge, NJ Sept 2008- June 2012

Bachelors of Science degree

Major: Business management

Gaming Enforcement License August 2016

Servsafe food handler certified

June 2017-June 2020

Experience:

Shore Diner of E.H.T- server

December 2017-August 2018

-Ensure that patrons/guest have an enjoyable dining experience by providing quality service

-Serve guest with drinks and food

-Take the orders of the guest

-Remove dinnerware from the tables in a timely manner

-Soft interactions with guest, make the guest feel welcomed and satisfied

-responsible for side work at end of shift as well as running side work though out the shift.

Carmines of Atlantic City- FOH manager June 2017-Nov2017

-Responsible for overseeing 60 plus employees

-Responsible for the busser department and scheduling

-Ensure food safety procedures and protocol

-Complete EOD reports as well and deposits

-Experience with Aloha POS system

-Assisted staff and supervised the shift

-Attend weekly manager meetings

-Assist with overall operations of the business

Johnny Rockets At Ballys- Manager serve May 2016-June 2017

-Ensure guest satisfaction at all levels

-Assist with interviews and hiring

-Responsible for daily inventories

-Order daily product and produce

-ensure with the gaming enforcement policies

-train new hires/managers at all entry levels

-handles banks deposits and company financial reports

-ensure employee discipline when needed

McDonalds Ortley Beach- crew person/ General Manager Dec 2004-May 2016

-attended and host job fairs

-responsible for hiring and terminations of employees

-accountable for all EOM paperwork (labor, food cost etc)

-Responsible for the P&L reports

-Assisted employees/managers in the training department

-Host weekly manager meetings and attend bi-weekly GM meetings

-Control food and labor cost at all levels

-Assure all procedures for food safety and security are being executed

-Complete out customer recovery and follow-ups

-Prepared restaurant for major inspections

-Observe employees to ensure food and beverage policies/procedures are maintained

-Monitor business and staff to assure the shift is properly staffed for volume expected

Skills:

-Fluent in English and Spanish (read and write)

-Power point

-Excel

-word

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