Customer Service Manager

Érica Colón La Santa

Cond. Torres De Andalucía * apto 1208

San Juan, Puerto Rico 00926

Cell: (787) – 918-5515/ 787 /470-9700

Email: **********@***.***

Bilingual : Spanish /English

Ability to prioritize and solve problems

Excellent customer service

Skill in learning new concepts quickly and under pressure

Microsoft Office, Quick Books, Peach Tree, Regis, System Administrator & ITS

Fax, switchboards, Computers, POS, Scanner y Cash Machine

EXPERIENCE:

2018 Calvesbert Law, LLC Guaynabo, PR

Bookkeeper Freelance

Develops system to account for financial transactions by establishing a chart of accounts; Maintains subsidiary accounts by verifying, allocating, and posting transactions. Balances subsidiary accounts by reconciling entries.

2012-3/2018 Rosa-Bell School Guaynabo, PR

Supervised Study

• Teacher monitor

• Teacher covers in their absence

• Emergency care at school

2010-3/2018 Rosa-Bell School

Finance Assistant & Operators Coordinator

Payroll

Prepare Informative 480.6

Prepare deposits

Prepare payments to suppliers and others

Maintain employee attendance records

Quote and buy all the materials and school equipment

Supervisor employed Handy man & maintenance

Billing

2005-2010 Pro Home Distillers of Puerto Rico San Juan, PR

Administrative Manager

Invoice, proposals, payroll

Inventory

Costumer services, appointments

Accounting task

2005-1999 Pavia Hospital San Juan, PR

Respiratory Therapy

Pediatric& Adults care at Intensive and ER

Medication management

Mechanical Ventilation

Arterial Blood Gases and ABG Calibration

CPR & First Aid

EDUCATION

National University College one year for graduated of Mayor in General Manager

2001 CEM of PR graduated HH of Respiratory Therapist

1993 School La Milagrosa COURSES

CPR & First Aid

Administration & Human Resources

Accounting

OSHA

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