Nishitha BS
Mob: +974-****-****
ac7dyh@r.postjobfree.com
Doha -Qatar
OBJECTIVE
To deliver my strong commitment, planning and administrative skills to lead the organization
towards achievement of its goals and business objectives. Now looking forward to make a
Significant contribution in a company that offers a genuine opportunity for progression.
PERSONAL DETAILS
Date of Birth: 28 March 1988
Nationality: Indian
Notice Period: Immediate
Visa Status: Husband Sponsorship
Employment status: Full Time
QUALIFICATION
Master of Business Administration(MBA) - IT
Grade: A (72%)
Year: 2011
Sikkim Manipal University
Bachelor of Computer Application(BCA)
Grade: A+ (74%)
Year: 2009
Mangalore University
Computer Literacy
ASP.Net - BIIT
MS Office - Proficient in MS Excel, MS Word & PowerPoint.
SKILLS & PROFESSIONAL STRENGTHS
Proficiency in Microsoft Navision(ERP)
Detail-oriented and possess ability to handle multi-tasking effectively.
Ability to read and interpret complex and written instructions.
Possess excellent management and organizational skills
Excellent problem solving skills.
CAREER HISTORY
Logicom Qatar – Dec 2015 – 30 June 2018
Executive – Business Operations
Brands Handled: HP, Cisco, Intel, Adobe, Western Digital, Autodesk, Microsoft, Kingston, APC,
Citrix and Commvault.
Duties & responsibilities:
Creation of Sales Orders.
Reviewing all submitted sales orders for accuracy and completeness as per company
Guidelines.
Working with Finance team to complete sales orders.
Liaise with Warehouse Personnel for stock reconciliation.
Creating and distributing communication of all process changes within the sales &
Operations environment.
Work closely with Logistics Team to schedule delivery.
Shipping and transferring the stock requested by other branches.
Reversals-credit notes.
Preparing COO and liaising with the Chamber of Commerce to secure the same.
Preparation of data sheets and in coordination with Clearing Agents & ICT to secure
approvals for incoming shipments
Work closely with Logistics & Sales Team to Clear ageing stock.
Raise invoice for the goods delivered to the customer.
Review invoicing schedule regularly to meet monthly company targets.
Arrange RMA for faulty products.
Liaise between clients and management to ensure smooth operations delivery.
Evaluate current operational performance and provide strategic plan for improvements.
Maintain clear & accurate operations documents for future reference.
Active participation in operational budgeting process.
Recommend operational improvements to meet productivity, quality and cost objectives.
Review current processes on a regular basis and implement new processes as required.
Recommend operational improvements to meet productivity, quality and cost objectives.
Ensure operation reports are prepared in compliance with company policies & procedures.
Provide production goals & expectations to Administration & Logistics Team.
Assist operations manager & Strategic Management whenever required.
Key Areas:
Ensure timely services delivery.
Invoicing schedule review.
Stock Receiving.
Creating Sales Orders.
Delivery Scheduling.
Create invoices.
Sales reversal and Credit Memo.
RMA
CAREER HISTORY
Infotrack Telematics Pte. Ltd. – Nov 2011 – April 2015
Executive – Operations
Duties & responsibilities:
Trace, track and expedite purchase processes.
Interact with third party logistics service providers whenever required.
Maintain communication with warehouse Logistics Team to ensure proper working order.
Review bills, invoices and purchase orders
Ensure all payments are processed in time
Liaise between clients and management to ensure smooth operations delivery.
Evaluate current operational performance and provide strategic plan for improvements.
Provide direction and guidelines to Logistics Team to achieve performance targets.
Maintain clear & accurate operations documents for future reference.
Active participation in operational budgeting process.
Analyze and resolve operations & workflow issues.
Develop staffing requirements and plan based on productivity objectives.
Monitor and communicate weekly and monthly production data to Operations Manager.
Conduct business operational assessments and deliver recommendations for
Improvements.
Assist Operations manager in streamlining business processes at business unit level to
achieve business goals.
Manage & control operations expense according to allotted budget.
Return Material Authorization
Process product returns and Conduct product failure analysis
Ensure a high level of customer service is delivered to all customers, in accordance
with The Customer Support RMA Team's objectives.
Handle the day-to-day RMA Receiving activities
Maintain daily productivity / workflow reports
Assist Customer Service with RMA Authorization processing as needed
Work closely with internal departments such as Logistics, Customer Service /
Technical Support, as required
Maintain, review and update process documentation on a regular basis; creating
new Documents as required.