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Customer Service Nursing Assistant

Location:
Spokane, Washington, United States
Salary:
$2,800-$3,500
Posted:
October 15, 2018

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Resume:

DEBBIE MEDRANO

***** **** ******** ****, **** Mile Falls, WA 99026 408-***-****

ac7dua@r.postjobfree.com

EXPERIENCE

MARCH 2007 – OCTOBER 2018

HEALTH CLERK/SECRETARY, Oak grove School District, San jose, ca

Managed and performed various health services and clerical duties for the purpose of improving and maintaining optimal student health.

Screened ill or injured students and determined the nature of the illness or injury.

Provided first aid services and emergency assistance as needed. Contacted parents, paramedics, and/or professional medical personnel as required by the nature of the emergency.

Recorded current information on physical exam screenings, medications, serious illnesses, and dental checkups. Responsible for scheduling physical checkups, immunizations, and dental examinations.

Maintained multiple lists of students with special health problems. Responsible for reporting child abuse to proper personnel and authorities according to District policy.

Provided student care, administered needed medications to the students, monitored communicable diseases, compiled data and developed reports.

Responsible for the accurate maintenance of student health records and for timely evaluation, care and referral of student's illnesses and injuries, as well as first aid.

Assisted school secretary by assisting with all clerical duties, operated office equipment, greeted visitors, completed attendance report, scheduled appointments, and maintained principal calendar.

Received Exemplary Communication Award from Oak Grove School District- February 2013

Received Vision Award for Exemplary Staff Award from Oak Grove School District- August 2017

FEBRUARY 2004 – AUGUST 2006

CERTIFIED NURSING ASSISTANT/AMBULATORY SURGERY VOLUNTEER, Kaiser, Geriatric home care, pathways private duty, San Jose, CA

Performed routine tasks under the supervision of nursing and medical staff. Answered patients call lights; delivered messages; served meals; made beds; and helped patients eat, dress and bathe.

Provided skin care to patients; took their temperatures, pulse rate, respiration rate and blood pressure; and helped patients get in and out of bed and walk.

Provided patients with mobility activities. This included, but not limited to, range of motion, transfers, and walking. Escorted patients to operating and examining rooms, kept patients rooms neat, set up equipment.

Observed patients physical, mental and emotional conditions and reported any change to the nursing or medical staff. Accurately documented my observations and actions on the Nursing Assistant Progress Notes. Assisted patients with simple prescribed physical therapy exercises.

Provided emotional support to patient and family members. Encouraged patient and family toward maximum independence.

Performed a wide range of support tasks, which included preparing patient charts, maintaining daily activity log, assisted staff with clerical support, prepared patients for discharge, accompanied patients for lab tests, acted as liaison between families and Recovery Room staff, escorted visitors into pre-op and post-op areas

DECEMBER 2002 - 2006

NOON DUTY EMPLOYEE, sakamoto elementary School, San jose, ca

Monitor outside activity during recess and lunch to maintain order and safety for school pupils.

Received Oak Grove School District Exemplary Staff Award May 2006

OCTOBER 1997 – FEBRUARY 2000

SR. STAFFING SEPCIALIST/RECRUITER, corestaff services, Santa clara, ca

Initiated actions necessary to meet and exceed recruiting placement expectations for entry-level through highly skilled clerical, manufacturing, light industrial, professional and technical personnel.

Developed new and ongoing business by identifying customer needs and critical concerns.

Established and maintained productive work relationships with clients and employees through use of effective listening, counseling and negotiating skills.

Compiled and submitted weekly branch activity reports to senior management.

Prepared the weekly payroll for over 100 employees.

MAY 1995 – MARCH 1996

CUSTOMER SERVICE MANAGER, sportmart, San jose, ca

Hired, trained, supervised and motivated over 25 employees and coordinated their work schedules to ensure adequate coverage. Emphasized the importance of providing quality customer service and promptly resolving customer issues in a professional, courteous manner.

Managed the processing of daily transactions exceeding $250,000.

JUNE 1992 – JUNE 1995

CUSTOMER SERVICE/CASH AUDITOR, target, mountain view, ca

Managed customer relations and maintained business transactions. Prepared cash department for incoming and outgoing currency. Balanced daily sales reports of credits and debits. Prepared and audited daily bank deposits. Handled daily cash transactions in excess of over $300,000.

Accountable for ensuring all cash, check, and credit balancing. Prepared daily sales report for upper management. Scheduled proper staffing and mentored new and existing personnel. Provided quality customer service and prepared daily sales report to Executive Team.

Operated CRT terminal and NCR check coder, 10-key by touch, skilled on all office equipment and machines.

EDUCATION

JANUARY 2007

CERTIFIED HEALTH UNIT SECRETARY WITH INTRODUCTION TO MEDICAL TERMINOLOGY, ccoc, san jose, ca

Completed 50 hours of hands-on experience completed at Santa Teresa Kaiser Permanente

MARCH 2005

CERTIFIED NURSE ASSISTANT (CNA), ccoc, SAN JOSE, CA

Achieved the highest rating-skilled, capable of independent job performance:

Completed 200 hours of hands-on experience completed at Willow Glen Convalescent Home, working extensively with Alzheimer and Stroke patients

Classes: First-Aid, Long-Term Care, Acute Care & the Nursing Assistant's Role; Foundation for Caring & the Body System; Understanding the Residents; Rehabilitation & Restorative Nursing; Nutrition; Common Diseases; Chronic & Acute Conditions; Vital Signs; Death & Dying

MS Office Suite, Excel, Outlook

Acute Care Class. CEP Skills Training. American Red Cross Certified Nurse Assistant, State of California. Certified Adult and Child CPR-American Red Cross (current)

Certified First Aid, American Red Cross (current)

1988 – 1992 HONORABLE DISCHARGE

UNITED STATES NAVY, AVIATION ADMINISTRATION, MOFFETT FIELD, CA

SKILLS

Provide high quality customer service and clerical support

Proven ability to work productively in a complex, fast paces and diverse work environment

Strong integrity and work ethic, combined with enthusiasm for collaborative teamwork

Effective communication, observation, analytical and problem-solving skills

ACTIVITIES

Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.



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