To obtain a challenging position in a IT sector where my knowledge and academic skills
Will add value to organizational operations.
Vodafone Global Services
As VOIP Engineer from 29th June 2015 to present. (3.4 years)
Working on incident and service tickets.
Configuration of User phone Features.
Configuration and troubleshooting of CME (Call Manager Express) on Cisco routers.
Supporting and monitoring Cisco IP Telephony devices and users.
Troubleshooting and providing support of cisco IPT for various clients
Moving, Adding and Deleting Extensions.
Configuration and troubleshooting of Hunt Pilot.
Monitoring and troubleshooting of Voice Gateways and call signaling protocols on Voice Gateways H.323, MGCP, and SIP.
Configuration and troubleshooting of Voice Interfaces: FXS, FXO, ISDN E1/T1.
Providing calling privileges using Partitions and CSS as per customer’s request.
Configuration of CUC.
Creating new user in CUC.
Configuration and troubleshooting of Extension mobility.
Configuration and troubleshooting of single number reach (SNR).
Configuration of Jabber.
Configuration of CMC.
Technical skill set
Installing and configuring Cisco IP Phones.
Class of services using Partitions and CSS.
Configuration of Extension mobility.
Configuration of single number reach (SNR).
Configuration of Call Manager express (CME) on Cisco routers.
Configuring various user phone features in CUCM and CME
Configuring Hunt group and Extension mobility
Using Bulk Administration Tool for various administration and managing purpose
Configuring class of control and restrictions.
Configuration of various software and hardware media resources in CUCM and CME
Familiar with various CISCO IPT devices like 7941, 7945 7965, and 7961.
Configuration of Voice Interfaces like FXS, FXO, ISDN T1/E1 PRI using MGCP and H323
Managing H323 gateway using voice translation rules, dial peers and voice class
Configuring and troubleshooting MGCP,H323 and SIP based gateways and trunks
Configuring and managing Cisco UNITY
Configuring Call Admission Control using location feature in CUCM and gatekeeper
Configuring SRST for IP phone and MGCP gateways.
Integrating CISCO UNITY CONNECTION with CUCM.
Call coverage (Call hunting)
Usage of troubleshooting tools like RTMT, DNA.
B.E. - ECE(2015)
1.R.G.P.V (BHOPAL) Madhya Pradesh.
Name : Anand Vardhan
Sex : Male
Marital Status : Single
Address : # 78, 10th main BTM 1st Stage Bangalore-560029
Languages Known: English, Hindi.