Remote Customer Server or Assistant

SHELBY DEAN

*** * ***** *** #**, Nacogdoches, TX 75961 936-***-****

****************@*****.*** linkedin.com/in/shelby-dean-30a64aa6

I am an enthusiastic learner with strong interpersonal skills and a commitment to excellence. My college and work experiences have taught me organization and time management. I work well independently while being a team player and I am a helper by nature. I love any opportunity to make someone else’s day better.

EXPERIENCE

APR 2018 – NOV 2018

FIELD ORGANIZER, Texans for greg abbott

Met and exceeded my assigned goals every week

Worked remotely full time, with little supervision

Served as a local representative; recruiting, speaking, and presenting at local events and meetings

Cultivated close working relationships with other campaigns and auxiliary organizations

MAR 2015 – MAR 2018

MEDIA MANAGER, Advanced Chiropractic center

Planned media marketing plans, managed all social media activity

Built and maintained website

Served as primary point of contact for incoming media requests

Coordinated trade shows, promotional events, and appearances

MAY 2015 – JUL 2017

SERVER, SHIFT LEADER, BARTENDER, auntie pasta’s

Resolved guest complaints quickly and efficiently

Delivered quality service with a warm and welcoming personality

Worked as a team while maintaining personal responsibility in a fast-paced environment

JAN 2014 – MAY 2015

STUDENT WORKER, SFASU Registrar’s office

Provided customer support to students, parents, and staff

Issued, filed, and scanned confidential and sensitive documents

EDUCATION

DEC 2017

BACHELOR OF ARTS, stephen f. austin state university

My major was Mass Communication, focused on Strategic Communication, with a minor in Anthropology.

SKILLS

Social media experience and education

Problem solving

MS Office

Strong interpersonal skills

Fast learner

Commitment to quality and service

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