Hospitality & Customer Service

DELOS REYES, CATHERINE RIVERA

Blk. * Lot ** Villa Monteverde Nagbalon Marilao, Bulacan

Contact #: 639*********

Email Address: **************@*****.***

CAREER OBJECTIVE

A position where I can utilize my strong interpersonal skills and goal oriented personality to contribute to its growth and success.

WORK EXPERIENCE

SITIO LUCIA RESORT AND HOTEL TRAINING CENTER

STA.MARIA, BULACAN PHILIPPINES (MAY-OCTOBER 2016)

Banquet Attendant

Assist with food and table preparations before the event begins.

Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance

Clean up venue after event ends and assist with inventory, food storage and other closeout tasks.

Front Desk Officer

Answer the phone at the front desk to respond to current and prospective guests’ needs.

Communicate guests’ requests and complaints to the appropriate department.

EZDAN PALACE HOTEL Pre Opening - AL SHAMAL ROAD DOHA, QATAR

(JUNE 15, 2017 –AUGUST 12, 2018)

Room Attendant

Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.

Maintain proper usage of cleaning supplies and equipments.

SKILLS:

Ability to Work Under Pressure

Proficient in Microsoft Office

Written and Verbal Communication

TRAINING and SEMINAR ATTENDED

INTERNATIONAL CABIN ATTENDANT TRAINING SCHOOL

Flight Attendant Training Program

August – September 2015

ON THE JOB TRAINING (Front Desk and Room Attendant)

Versailles Stay, Makati City

November 2014 – January 2015

ASTORIA PLAZA TRAINING SEMINAR

(Food and Beverage Services & Housekeeping Services)

September 2014

EDUCATION

IMMACULATE CONCEPCION INTERNATIONAL

Graduate as Tourism and Travel Services

2012-2014

BALAGTAS NATIONAL AGRICULTURAL HIGH SCHOOL

Secondary

2011-2012

BALAGTAS CENTRAL SCHOOL

Elementary

2006-2007

PERSONAL BACKGROUND

Age: 23

Gender: Female

Civil Status: Single

Date of Birth: September 14, 1995

Citizenship: Filipino

Passport No. P8823535A

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

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